> Markdown version of [/jobs/ext/2553801-senior-tecsys-elite-wms-distribution-erp-specialist-remote](https://www.wearedevelopers.com/jobs/ext/2553801-senior-tecsys-elite-wms-distribution-erp-specialist-remote). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Tecsys Elite WMS / Distribution ERP Specialist - Remote - **Company:** NTT DATA Corporation - **Location:** Dallas, TX, United States (Remote available) - **Experience:** Expert - **Salary:** $92,408.0 - $179,699.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Data Analysis, Application Configuration Access Protocols, JIRA, Software as a Service, Cloud Computing, Data Validation, Relational Databases, Linux, Electronic Data Interchange (EDI), Middleware, File Transfer, Monitoring of Systems, Job Scheduling, Oracle (Applications), Runbook, SQL Databases, Systems Integration, Web Services, Scripting, File Transfer Protocol (FTP), Enterprise Software Applications, Data Management, Servicenow - **Published:** August 22, 2026 - **Apply:** https://careers-inc.nttdata.com/talentcommunity/apply/1422133500/?locale=en_US ## About the Role * 7+ years of experience supporting WMS, ERP, distribution, or supply chain applications. * 4+ years of hands-on Tecsys Elite experience, or strong enterprise WMS/Distribution ERP experience with the ability to quickly learn Tecsys. * Strong understanding of warehouse and distribution processes, including: * Inbound and receiving * Order fulfillment * Inventory management and cycle counting * Procurement * Returns * Shipping and distribution * Enterprise system handoffs Strong troubleshooting skills across application configuration, transactions, master data, integrations, reporting, security, devices, and operational workflows. Experience supporting integrations using APIs/web services, EDI, SFTP/FTP, batch jobs, and file-based interfaces. Ability to use SQL for troubleshooting, data validation, reconciliation, and root-cause analysis. Experience with incident, problem, change, release, and vendor management processes. Familiarity with ServiceNow, Jira, or similar ITSM platforms. Excellent communication skills and the ability to work effectively with business users, IT teams, technical teams, and vendors. Preferred Qualifications * Direct production support experience with Tecsys Elite WMS and Elite Distribution ERP. * Experience with Tecsys Itopia and/or additional Tecsys modules such as: * Transportation Management (TMS) * Delivery Management * TecsysIQ / Analytics * Order Management Experience with relational databases, Oracle, Linux/Unix, Windows, scripting, job scheduling, monitoring tools, or cloud/SaaS environments. Experience supporting upgrades, releases, implementations, go-lives, cutovers, and hypercare. Experience in large-scale warehouse, distribution, logistics, or supply chain environments., You are a hands-on application support professional who understands both technology and warehouse operations. You can quickly diagnose complex problems, work calmly during production incidents, communicate clearly with non-technical stakeholders, and collaborate effectively with developers, infrastructure teams, vendors, and business users. If you have strong Tecsys Elite, WMS, distribution, integration, and production support experience, this is an opportunity to play a key role in keeping critical supply chain operations running reliably. ## Description We are seeking an experienced Senior Tecsys Elite WMS / Distribution ERP L3 Application Support Specialist to provide advanced production support for warehouse, distribution, and supply chain operations. You will serve as the Level 2/Level 3 escalation point for Tecsys-related issues, working closely with operations, IT, integration, infrastructure, automation, external vendors, and Tecsys support teams. This is a hands-on role focused on complex troubleshooting, integrations, application stability, root-cause analysis, and continuous improvement. What You'll Do * Provide L2/L3 production support for Tecsys Elite WMS and Elite Distribution ERP. * Troubleshoot complex issues involving inventory, orders, transactions, interfaces, printing, jobs, performance, configuration, and user access. * Investigate application logs, SQL/data, interface messages, file transfers, job status, and transaction workflows. * Support integrations with ERP, EDI, carriers, automation/WCS, RF devices, reporting, label-printing, customer, and supplier systems. * Troubleshoot APIs/web services, EDI, SFTP/FTP, batch jobs, middleware, and file- or message-based interfaces. * Coordinate transaction retries, reprocessing, reconciliation, and recovery activities. * Lead high-priority incident triage, impact assessment, communication, escalation, and resolution. * Perform root-cause analysis and identify opportunities to prevent recurring incidents. * Manage escalations with Tecsys and third-party vendors, providing detailed troubleshooting information and supporting evidence. * Support approved configuration changes, workflow updates, master-data corrections, security changes, releases, cutovers, and hypercare. * Maintain troubleshooting guides, runbooks, escalation procedures, and knowledge-transfer materials. * Mentor L1/L2 support teams and business super users on common issues and support procedures., In this role, you'll help ensure stable, reliable warehouse and distribution operations by: * Resolving critical production issues quickly. * Reducing recurring incidents and manual workarounds. * Improving transaction reliability and system performance. * Maintaining accurate and reconciled WMS, ERP, and shipping transactions. * Supporting successful Tecsys releases, upgrades, and enhancements. * Improving support processes, documentation, and knowledge across the organization. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)