> Markdown version of [/jobs/ext/2553859-it-support-engineer-desktop-infrastructure-services](https://www.wearedevelopers.com/jobs/ext/2553859-it-support-engineer-desktop-infrastructure-services). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer - Desktop & Infrastructure Services

- **Company:** Stratedge It Consulting Inc
- **Location:** St. Louis, MO, United States
- **Experience:** Experienced
- **Salary:** $76,960.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Cyber Security, Windows Servers, Virtual Desktops, Computer Equipment, Veeva, Network Server, Servicenow
- **Published:** August 31, 2026
- **Apply:** https://www.dice.com/job-detail/44129173-1303-4c20-984b-08523101457a

## About the Role

Role Descriptions: 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support

 2. Ready to work in evening/night shift and provide on-call support for critical production issues

 3. Excellent troubleshooting skills

 4. Able to maintain a high level of confidentiality and professionalism

 5. Ability to effectively prioritize and execute tasks

 6. Strong customer-service orientation

 7. Effective interpersonal and relationship-building skills

 8. Ability to learn new technologies to perform day to day support operations

 9. Basic knowledge of networking

 10. Windows cyber security Management knowledge

Roles & Responsibilities

 1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support

 2. Access Request Handling

 3. Escalate issue to appropriate teams and follow up for closure

 4. Patching of windows workstation/server

 5. . Windows server/workstation cyber security Management

Keyword: ~ITSM|Service Now|Veeva Quality Docs~

Skills: Desktop Management - Infrastructure Services (IS)

Experience Required: 2-4

CONTRACTOR, FULL_TIME, PART_TIME



## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats)
- [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready)
- [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)