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# Application Support Engineer

- **Company:** Ekcel Systems Inc
- **Location:** Houston, TX, United States
- **Contract:** Permanent contract
- **Skills:** Data Integration, Release Management, Power BI, Standard Sql, SAP (Applications), Enterprise Software Applications, Software Troubleshooting, Powerapps
- **Published:** August 31, 2026
- **Apply:** https://www.dice.com/job-detail/b0963852-e0a7-41c2-8ea4-8ef8ebf5f9fd

## About the Role

* Strong experience in Application/Production Support.
 * Experience supporting applications in an Upstream Oil & Gas environment.
 * Strong troubleshooting, Incident Management, Problem Management, and RCA skills.
 * Experience with system and data integrations.
 * Ability to support business-critical applications in a production environment.
 * Strong communication and stakeholder coordination skills.
 * Must be able to work onsite at Hess Tower in Houston, TX.

Preferred / Good-to-Have Skills

 * SQL
 * Power BI
 * Power Apps
 * SAP-integrated systems
 * Experience coordinating production releases and application cutovers.

## Description

We are seeking an experienced Application Support Engineer to provide onsite support for business-critical applications within an Upstream Oil & Gas environment. The role will support corporate, HR, and EHS applications and will be responsible for troubleshooting, incident resolution, integrations, releases, and reliable day-to-day application operations., * Provide production and application support for Upstream Oil & Gas, Corporate, HR, and EHS applications.

 * Troubleshoot application issues and manage incidents and problems through resolution.
 * Perform root cause analysis (RCA) and implement corrective/preventive actions.
 * Support system and data integrations across enterprise applications.
 * Coordinate and execute application releases, deployments, and cutovers.
 * Work with business and technical teams to ensure availability and stability of production-critical applications.
 * Monitor and support day-to-day application operations.


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