> Markdown version of [/jobs/ext/2554224-it-support-analyst](https://www.wearedevelopers.com/jobs/ext/2554224-it-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Analyst

- **Company:** Foodchain Id Technical Services, Inc.
- **Location:** United States (Remote available)
- **Experience:** Starter
- **Salary:** $79,040.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Microsoft Software, Productivity Software
- **Published:** August 2, 2026
- **Apply:** http://foodchainidgroupinc.applytojob.com/apply/dgYoOOWQLF/IT-Support-Analyst?source=BuiltInNationwide

## About the Role

* Recent graduate (Associate's, Bachelor's, technical program, bootcamp, or equivalent) or graduating soon.
 * Passion for technology and a strong desire to build a career in IT.
 * Excellent communication skills with a positive, service-oriented mindset.
 * Strong problem-solving ability and attention to detail.
 * Comfortable using Microsoft applications and interested in learning AI-powered productivity tools.
 * Organized, dependable, and able to manage multiple requests in a fast-paced environment.
 * Reliable high-speed internet connection and a dedicated remote workspace.

## Description

Hiring Remotely in United States
Entry level
Remote
Hiring Remotely in United States
Entry level
Provide first-line remote IT help desk support for employees: troubleshoot password/login issues, connectivity, and basic applications; manage and document tickets; escalate complex problems; and improve internal knowledge articles while delivering professional customer service.
The summary above was generated by AI
IT Support Analyst

Part-Time (Approximately 32 Hours/Week) | Fully Remote (U.S.) | Entry-Level
Launch Your IT Career with FoodChain ID

Are you passionate about technology and ready to turn that passion into a career? FoodChain ID is looking for a motivated, customer-focused IT Support Analyst to join our growing IT team.

This is an outstanding opportunity for a recent graduate or someone beginning their IT journey. You'll receive hands-on training, mentorship from experienced professionals, and the opportunity to build the technical and customer service skills needed for a long-term career in IT., * Be the first point of contact for employees requesting technical support through our help desk.

 * Troubleshoot and resolve common IT issues including password resets, login problems, account access, connectivity, and basic application support.
 * Follow documented troubleshooting guides and knowledge base articles to resolve recurring issues efficiently.
 * Document, prioritize, and manage support tickets through resolution using our ticketing system.
 * Escalate more complex technical issues to our development team with clear and thorough documentation.
 * Deliver friendly, professional customer service while keeping employees informed throughout the support process.
 * Contribute to improving internal documentation and knowledge articles as you learn.


## Related Videos

- [Coffee with Developers - Adam Wiggins](https://www.wearedevelopers.com/videos/919-coffee-with-developers-adam-wiggins)
- [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech)
- [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over)
- [Navigating the Future of Junior Developers in Tech](https://www.wearedevelopers.com/videos/1280-navigating-the-future-of-junior-developers-in-tech)
- [ WeAreDevelopers LIVE - the weekly developer show with Chris Heilmann and Daniel Cranney](https://www.wearedevelopers.com/videos/1365-wearedevelopers-live-the-weekly-developer-show-with-chris-heilmann-and-daniel-cranney)
- [The AI-Ready Stack: Rethinking the Engineering Org of the Future](https://www.wearedevelopers.com/videos/1706-the-ai-ready-stack-rethinking-the-engineering-org-of-the-future)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)