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# Connected Technology Manager - Cincinnati

- **Company:** Textron Inc.
- **Location:** Cincinnati, OH, United States
- **Experience:** Experienced
- **Salary:** $53,800.0 - $100,000.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Global Positioning Systems (GPS), Salesforce.Com, SAP (Applications), System Testing
- **Published:** August 20, 2026
- **Apply:** https://dejobs.org/x/x/4AF1265B6A3648BF8F90933872DCBAD5/job/

## About the Role

* Education: Bachelor's degree in business administration, sales, marketing, or related field required
 * Years of Experience: Two or more years of experience required
 * Software Knowledge: SAP and Salesforce experience preferred
 * Must possess a valid drives license and must comply with TSV Pool, Fleet, and DOT policies

## Description

* Educate distributors, Factory Direct representatives, and Service Technicians on PACE GPS product.
 * Execute in-person training and system testing during PACE delivery to customers.
 * Forecast future needs related to shipments, inventory levels, and fluctuating priorities.
 * Develop strategies with Sales Reps, Regional Directors, and leadership team to navigate competitive advantages and deal positioning.
 * Identify process improvements throughout delivery and training activities and establish policies and procedures to provide necessary customer service and promote good customer relations.
 * Travel throughout assigned territory to provide on-site issue testing and functionality resolution.
 * Provide Sales support & assistance to Factory Direct sales along with Distributors to increase Pace install base.
 * Ensure good customer relationships are maintained and customer claims and complaints are handled fairly and effectively.
 * Develop organization wide initiatives to proactively inform and educate customers and implement improvement plans in response to customer surveys.


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