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# Infrastructure Support II

- **Company:** JOB DIVA INC
- **Location:** Moline, IL, United States
- **Experience:** Expert
- **Salary:** $62,400.0 - $66,560.0
- **Contract:** Temporary contract
- **Skills:** Data Analysis, Information Technology
- **Published:** August 11, 2026
- **Apply:** https://www2.jobdiva.com/portal/?a=wkjdnw09prvv1eg1pbdvc2i59i8c2x01161ji2zesa7n9avk5oeonhko8x19lmnq&compid=0/jobs/32838453#/jobs/32838453

## About the Role

* 5+ years of experience required for the following skills set
 * Experience with the following Infrastructure support activities: monitoring (primary responsibility), managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes
 * Experience in infrastructure and application domain functions
 * Practical experience in monitoring and managing, event, change and incident management
 * Must be able to perform and apply information analysis to resolve infrastructure problems.
 * Demonstrated experience with identifying, analyzing, selecting, and applying (with guidance) the appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.
 * Experience with working in a collaborative team environment
 * Excellent verbal and written communication skills
 * Flexible and able to support Oncall if needed , 24X7 work rotation as needed

Note- Candidates who just have basic support desk experience aren't a good fit - they MUST have demonstrated experience with infrastructure support to be considered for this role.

## Description

* Responsible for monitoring, managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes.
 * Works on low complexity infrastructure problems; routine changes and improvements to existing processes, with review.
 * The role provides infrastructure support at a basic level to deliver functionality on a defined portion of a single infrastructure technology.
 * Delivers infrastructure technology for multi-functional business
 * May have some interaction with functional business partners on tactical issues and limited contact with suppliers.


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