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# IT Applications Analyst II | Applications - Revenue Cycle

- **Company:** Shands Teaching Hospital And Clinics, Inc.
- **Location:** Jacksonville, FL, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Software Applications, Application Performance Management, Software Security, Information Technology, Data Analytics
- **Published:** August 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8013eb1fb4d42b02

## About the Role

* High school diploma or equivalent required.
 * Bachelor's degree in Information Technology, Computer Science, Data Analytics, Information Systems, Business Intelligence, or a related field preferred., * 3+ years of experience analyzing, implementing, and supporting IT applications.
 * Experience coordinating with software vendors for application updates, enhancements, and deployments., * Epic certification or other applicable technical certification may be required for this position., * Expertise in software testing, troubleshooting, and application performance monitoring.
 * Strong end-user training, technical support, and customer service skills.
 * Knowledge of application security, regulatory compliance, and change management requirements.

## Description

Analyzes user requirements and designs solutions to improve system functionality. Collaborates with cross-functional teams to implement and test software applications, troubleshoots issues to maintain optimal performance, and documents processes for user reference. Supports end-users through inquiry resolution, monitors application performance, and recommends efficiency improvements. Coordinates with vendors for software updates and assists in the development and execution of deployment plans., * Analyzes application requirements and designs solutions to improve system functionality.

 * Collaborates with cross-functional teams to implement and test software applications.
 * Troubleshoots issues to maintain optimal performance.
 * Documents processes for user reference.
 * Supports end-users through training and inquiry resolution.
 * Monitors application performance and recommends efficiency improvements.
 * Coordinates with vendors for software updates and deployment plans.


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