> Markdown version of [/jobs/ext/2555658-intercom-system-engineer](https://www.wearedevelopers.com/jobs/ext/2555658-intercom-system-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Intercom System Engineer - **Company:** First Capital Bank - **Location:** Burnsville, MN, United States (Remote available) - **Experience:** Expert - **Salary:** $115,000.0 - $145,000.0 - **Contract:** Permanent contract - **Skills:** Software Debugging, Server Virtualization - **Published:** August 24, 2026 - **Apply:** https://www.dice.com/job-detail/9696e8ca-aef0-40ef-9a4b-8611569bbeef ## About the Role * Bachelor's degree in a technical domain or Engineering combined with experience in a field related to professional communications. Commensurate experience in lieu of education may be considered. * 5+ years of experience in technical support/engineering, preferably in the Critical Communications or Broadcast markets * Strong expertise in the IP domain. + Includes conceptual knowledge of trending Audio over IP Platforms (Dante, AES67, & SMPTE 2110). * Good knowledge of RTS intercom standards. + Includes 2-Wire, Analog, OMNEO and RVON. * A understanding of server virtualization. * A good knowledge of constructing, translating, and understanding signal flow diagrams. * Strong customer focus and must have excellent written and verbal communication skills. * Ability to plan, organize, follow through, and implement activities to achieve timely, accurate results, focusing on key priorities and effectively managing multiple projects. * Ability to identify problems and root causes, being creative in problem-solving, must demonstrate active listening skills to gather input, examine all possibilities, and remain open-minded. * Trustworthy and credible, remaining consistent in word and action. * Valid passport and English proficiency required. Physical Demands * Normal office environment. * Some exposure to factory and warehouse environments, depending upon project(s). * Travel up to 50% of time, some international travel is possible. ## Description The Intercom System Engineer creates specific Intercom product or system solutions based on (project) specific end-user requirements and/or specific vertical needs and supports project tenders and the related execution process. They also provides technical support for regional customers. * Translating end-user requirements into technical solutions with adaptation of standard products for verticals/projects, considering cross-BU & 3rd party integration requirements. * Oversee the preparation of technical concepts and system designs for dedicated product solutions and projects on request of sales organizations. * Provide guidance and support for troubleshooting and upgrades throughout the life of the system (level 2 and level 3). * Support the final installation and commissioning phase, including troubleshooting as required. * Collaborate with the sales organization in projects and/or project acquisition phase. * Assist sales in explaining concepts to end-users, influencers, and system integrators. * Troubleshoot, test, and debug RTS products/software and report findings that engineering may need to address. * Support training for sales and customers locally. ## Related Videos - [Covid-19 - A crowdsourced map for checking supermarket wait times worldwide](https://www.wearedevelopers.com/videos/337-covid-19-a-crowdsourced-map-for-checking-supermarket-wait-times-worldwide) - [Using AI Without Losing Your Skills](https://www.wearedevelopers.com/videos/2045-using-ai-without-losing-your-skills) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Fireside Chat with Lea](https://www.wearedevelopers.com/videos/551-fireside-chat-with-lea) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [What I learned as a developer from accidents in space](https://www.wearedevelopers.com/videos/642-what-i-learned-as-a-developer-from-accidents-in-space) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [How Much Does a Software Engineer Make? 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