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# PROHRAM & TICKETING ASSISTANT

- **Company:** THE EBELL OF LOS ANGELES
- **Location:** Los Angeles, CA, United States
- **Experience:** Experienced
- **Salary:** $43,680.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Databases, Microsoft Office, Eventbrite
- **Published:** August 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=dd2f6702ab11a284

## About the Role

* Previous experience in administrative support, ticketing, customer service, event support, or a related field
 * Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines
 * Excellent attention to detail and accuracy, particularly when working with ticketing, registration, and attendance information
 * Strong written and verbal communication skills
 * Friendly, professional, and comfortable interacting with members, guests, and the general public
 * Ability to remain calm, flexible, and solution-oriented when handling last-minute changes or unexpected situations during events
 * Comfortable working independently while also collaborating with staff and volunteers
 * Proficiency with Microsoft Office
 * Ability to learn and work with ticketing, registration, and database systems; experience with Eventbrite or JotForm is a plus
 * Ability to handle confidential or financial information with professionalism and discretion
 * Availability to work occasional evenings and weekends for programs and events, * Bachelor's degree preferred; Associate degree or equivalent combination of education and experience accepted
 * 2-3 years of related experience and/or training
 * Nonprofit experience strongly preferred
 * Some accounting or financial tracking experience strongly preferred
 * Proficiency in Microsoft Excel, Word, and Outlook required

## Description

* Ticketing & Purchase Tracking

 * Process and organize ticket purchases for The Ebell's programs
 * Track ticket sales, reservations, complimentary tickets, and guest lists
 * Assist with ticket-related questions from guests and staff
 * Manage Eventbrite event setup, including creating ticket links, Upticketing, and tracking registrations
 * Create JotForm RSVP links for website
 * Program Check-In

 * Staff the check-in table for programs
 * Check guests in and verify ticket purchases or reservations
 * Manage walk-ins, guest lists, and last-minute ticket changes
 * Distribute programs, name tags, or other event materials as needed
 * Provide a welcoming and helpful first point of contact for guests
 * Program & Membership Support

 * Send event reminders with parking instructions, event time and location, and other relevant information
 * Assist with administrative and logistical tasks related to programs or membership as requested
 * Prepare materials such as guest lists and seating charts before events
 * Assist with basic event setup and breakdown, particularly around the check-in area
 * Data & Administrative Support

 * Process ticket and program-related purchases through JotForm, Eventbrite, and over the phone
 * Reconcile ticket purchases with attendance information
 * Maintain organized and accurate records for reporting and future reference
 * Communicate with Accounting Department when ticketing or payment questions arise


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