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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Epic Systems Configuration Architect (ECSA) / Sr I O Engineer - **Company:** Unitedhealth Group Inc - **Location:** Everett, United States (Remote available) - **Experience:** Expert - **Salary:** $91,700.0 - $163,700.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Application Performance Management, Authentication Protocols, Client Server Models, Client Access Licensing, Cloud Computing, Computer Networks, System Configuration, Disaster Recovery, Health Information Management, Windows Servers, Routing, OAuth, Openid Connect, Security Assertion Markup Language (SAML), Epic Mychart, Network Switches, Diagnostic Tools, Enterprise Software Applications, Load Balancing, Fast Healthcare Interoperability Resources, System Availability, IT Architecture, Information Technology, Tools for Reporting, Epic ECSA, Network Server, Api Management, Citrix Netscaler - **Published:** August 1, 2026 - **Apply:** https://www.dice.com/job-detail/e0b7cd29-5de2-48c9-85b7-fc2f7c2e390d ## About the Role * Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience) * Active Epic certification in Hyperspace Deployment Administration (Client Access to Hyperspace) * Active Epic certification in Web and Service Servers Administration (covering Hyperspace Web, MyChart, Interconnect, Web BLOB, BCA, and Epic Printing Service) * 5+ years of experience with Epic client/server architecture and technical infrastructure deployment * 5+ years of enterprise systems administration experience with Windows Server * 3+ years of experience managing SSL/TLS certificates, security tokens, and enterprise authentication protocols (such as OAuth, SAML, or OpenID Connect) * 3+ years of experience with network traffic routing, load balancers, and Citrix NetScaler configuration * 3+ years of experience using monitoring and analytics tools (such as Epic System Pulse) to troubleshoot complex system performance issues, * Epic certifications in Client Installer Administration, System Pulse, Care Everywhere, or Interconnect API/FHIR * 7+ years of enterprise systems administration experience * Experience supporting large-scale, multi-region, or multi-instance Epic implementations * Experience leading Epic infrastructure upgrades, migrations, and technical cutovers * Experience supporting cloud, hosted, or hybrid Epic environments * Strong knowledge of Epic infrastructure architecture, health information exchange initiatives, and enterprise security standards * Demonstrated capability in disaster recovery planning and operational readiness * Experience utilizing advanced automation and diagnostic tools to optimize operational efficiency and workflow productivity *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy ## Description The Epic Systems Configuration Architect (ECSA) / Sr I O Engineer serves as the enterprise technical authority for Epic infrastructure, client deployment strategy, interoperability services, API management, and technical architecture governance. Operating within a highly engaged team that manages our critical medical records infrastructure, this role is dedicated to ensuring secure, highly available, and performant access to enterprise Epic applications while eliminating single points of failure. The ECSA will lead technical strategy, drive complex troubleshooting, and optimize system infrastructure utilizing advanced tools such as Epic System Pulse analytics. This is an exciting opportunity to work with cutting-edge healthcare interoperability technologies to directly improve clinical application performance across our global network., * Serve as the enterprise technical authority for Epic infrastructure architecture, client deployment strategy, and technical governance to maintain secure, highly available access. * Deploy, configure, maintain, and troubleshoot Epic Hyperspace, Hyperdrive, Kuiper, and Client Installer environments. * Administer Web and Service servers, including Hyperspace Web, MyChart, Interconnect, and Web BLOB infrastructure, ensuring optimal high availability and load balancing. * Configure and manage Epic APIs and interoperability services, supporting integrations such as Care Everywhere, FHIR, and SMART on FHIR. * Implement, maintain, and test Business Continuity Access (BCA) workflows to guarantee continuous disaster recovery readiness. * Proactively monitor infrastructure health, utilization, and capacity using Epic System Pulse and other analytics tools. * Manage security compliance across Epic environments, including SSL/TLS certificate installation and OAuth/SAML token management. * Configure and administer Citrix NetScaler environments, load balancing, and enterprise print/fax services for reliable routing. * Leverage enterprise-approved AI and automation tools to streamline infrastructure configuration workflows, automate repetitive systems management tasks, and drive continuous improvement. * Evaluate emerging technological trends and automated solutions to inform Epic infrastructure design and strategic innovation. * Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Our GitOps approach for deploying an Identity Provider and an API Gateway in a SaaS company](https://www.wearedevelopers.com/videos/776-our-gitops-approach-for-deploying-an-identity-provider-and-an-api-gateway-in-a-saas-company) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) - [Delay the AI Overlords: How OAuth and OpenFGA Can Keep Your AI Agents from Going Rogue](https://www.wearedevelopers.com/videos/1637-delay-the-ai-overlords-how-oauth-and-openfga-can-keep-your-ai-agents-from-going-rogue) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)