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# W2 only--Site Reliability Engineer--Richfield, MN (locals only)

- **Company:** KAIROS Inc
- **Location:** Richfield, MN, United States
- **Experience:** Experienced
- **Salary:** $141,440.0 - $145,600.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, Bash Shell, Cloud Computing, DevOps, Distributed Systems, Monitoring of Systems, Python (Programming Language), Log Analysis, Reliability Engineering, Next.js, Web Applications, Scripting, ReactJS, System Availability, Caching, Backend, Graphql, Front End Software Development, Microservices
- **Published:** August 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=49694319b0881629

## About the Role

Knowledge in Retail Industry is a plus.

Must Have Skills:

SRE / DevOps

 * 3-5+ years of hands on experience in Site Reliability Engineering, DevOps, or Production Support
 * Experience supporting production systems with high availability requirements
 * Strong understanding of incident response, monitoring, and alerting
 * Familiarity with SLOs, SLIs, and error budgets (practical application preferred)
 * Basic automation/scripting skills (Python, Bash, or similar)

Frontend & API Awareness

 * Practical understanding of React/Next.js performance concepts
 * Familiarity with GraphQL APIs and common performance issues
 * Ability to troubleshoot frontend to backend request flows (not expected to build features)

Cloud & Platform

 * Experience working in AWS based environments
 * Understanding of CDN behavior and caching strategies
 * Exposure to microservices and distributed systems

Nice-to-Have skills
eCommerce Exposure (Preferred)

 * Experience supporting customer facing, high traffic web applications
 * Awareness of performance and reliability expectations for retail/eCommerce platforms
 * Exposure to peak traffic scenarios (sales events, promotions) is a plus

## Description

* Handling incidents and pagers for business-critical applications
 * Identifying and resolving issues related to Dotcom applications, services and resources.
 * Monitoring system health and performance.
 * Perform system monitoring and log analysis
 * Collaborate with developers and QA teams to resolve deployment defects
 * Ensure compliance with security and change management standards
 * Provide on-call and production support (24X7)
 * Act as a technical subject-matter-expert in Dotcom technology and applications


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