> Markdown version of [/jobs/ext/2557782-implementation-engineer-digital-diagnostics-ddx](https://www.wearedevelopers.com/jobs/ext/2557782-implementation-engineer-digital-diagnostics-ddx). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Engineer, Digital Diagnostics (DDx) - **Company:** PathAI, Inc. - **Location:** Boston, MA, United States (Remote available) - **Experience:** Experienced - **Salary:** $48,000.0 - $73,600.0 - **Contract:** Permanent contract - **Skills:** Cerner, Software as a Service, Image Management, Laboratory Information Management Systems, Software Product Management, Systems Integration, Epic Beaker, Health Level Seven International - **Published:** August 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=eef8c0683bc919e9 ## About the Role We're looking for an Implementation Engineer to join our team and help support our digital diagnostics customers, including our commercially deployed AI product portfolio, clinical trials platform, and Digital Pathology Image Management System, AISight. Although experience is important, we weigh a heavy emphasis on cultural fit within the organization, a hunger to learn both our business and customers, and a drive to move us forward in this rapidly evolving industry. We are looking for someone that is well versed in SaaS Implementations, Lab/IT Connectivity Integrations and is well organized, has a sense of drive and an aptitude for learning quickly in a complex space., * 3+ years of experience in a client-facing, SaaS implementation roles * Strong analytical skills and operating rigor * Experience handling difficult customers or situations and can demonstrate resolutions * A strong understanding of our business and products, and an ability to research/self-start in areas that require learning * Familiarity with HL7 interface implementation and hands-on experience with market-leading laboratory information systems (Epic Beaker, Novopath, Cerner Millenium etc) is preferred * Travel (<20%) ## Description * Build and maintain strong relationships with our DDx customers (Anatomic Pathology labs, Academic Medical Centers, Hospital Systems) and clinical trial managers acting as their primary point of contact during the technical implementation phase of the project * Provide hands-on technical implementation support, working with customer IT and internal development teams as needed * Provide project management of all implementation tasks, providing schedule updates, resolving risks and issues, and communicating with the customer on a regular basis * Language Requirements, Fluent- Spoken and Written : + English (Required) + Portuguese or French (Preferred) * On-Call Support: Support external clients as an application expert/escalation point for our support team. (Including an on-call rotation) ## Related Videos - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Cloud Run- the rise of serverless and containerization](https://www.wearedevelopers.com/videos/106-cloud-run-the-rise-of-serverless-and-containerization) - [Inside Look: AI & Developer Productivity Programs in a 1,500+ Engineering Team](https://www.wearedevelopers.com/videos/100260-inside-look-ai-developer-productivity-programs-in-a-1-500-engineering-team) - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) - [DevSecOps: Security in DevOps](https://www.wearedevelopers.com/videos/36-devsecops-security-in-devops) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Why developer experience matters](https://www.wearedevelopers.com/magazine/514-why-developer-experience-matters) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)