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# Solutions Engineer - Federal

- **Company:** Zoom Video Communications, Inc.
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $146,000.0 - $319,400.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, VoIP, Software as a Service, CompTIA Security+, H.323 Protocol, Multi-protocol Systems, Session Initiation Protocols, NIPRNet, Private Branch Exchange (PBX), Security Assertion Markup Language (SAML), Single Sign-On, Network Routers, Firewalls (Computer Science)
- **Published:** August 15, 2026
- **Apply:** https://zoom.wd5.myworkdayjobs.com/Zoom/job/Remote--US/Solutions-Engineer---Federal_R19541

## About the Role

Deep telephony expertise and a passion for AI are your superpowers here. You will partner with customers and Account Executives to design creative, outcome-driven workflows that make a real impact. Hands-on experience with the Zoom platform or a competitive equivalent is essential., * 7+ years of experience as a Solution Engineer in pre-sales, with a strong command of product-related areas and the ability to clearly represent technical solutions, including Unified Communications, video, web conferencing, and voice.

 * Knowledge of Software as a Service (SaaS) is an advantage.
 * 7+ years of experience supporting technical sales in Federal Civilian Government or DoD environments is preferred (e.g., DHS, SEC, IRS, VA, DISA, U.S. Navy, U.S. Air Force, U.S. Army).
 * Working knowledge of federal systems and networks, including FedRAMP, IL5, NIPRNet, and SIPRNet.
 * Working knowledge of SAML/SSO, firewalls, routers, PBX, TDM, MPLS networks, reverse proxies, MCP, and related technologies.
 * Strong competitive knowledge of the industry and related protocols, including AI, SIP, H.323, Microsoft Teams, firewall traversal, VoIP, CDNs, and more.
 * Federal clearance preferred, but not required.
 * Cybersecurity certifications a plus, including: CISSP, OSCP, CISM, CEH, and GSEC.

## Description

The Federal Solution Engineer at Zoom serves as a trusted technical advisor for Federal clients. You will translate complex technical requirements into actionable product recommendations, test customer environments, and champion feature requests that shape Zoom's roadmap from the field., * Providing product presentations and demonstrations, creating deployment designs and plans, implementing proofs of concept, and preparing responses to RFIs, RFQs, and RFPs.

 * Maintaining advanced proficiency across video, phone, customer experience, artificial intelligence, APIs/SDKs, networking, PBX, desktop, and mobile technologies consistently.
 * Serving as the trusted technical advisor, acting as the lead advocate for Federal clients during every stage of the sales cycle.
 * Supporting Account Executives by proposing and designing solutions that address significant collaboration challenges faced by customers.
 * Translating technical needs into product development suggestions while driving customer feature requests internally within Zoom.


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