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# ServiceNow Developer

- **Company:** Ares Holdings, LLC
- **Location:** Memphis, TN, United States
- **Contract:** Permanent contract
- **Skills:** Configuration Management Databases, Software Troubleshooting, Restful APIs, Network Server, Servicenow
- **Published:** August 11, 2026
- **Apply:** https://www.nextech-solutions.com/job/2013

## About the Role

The ideal candidate will have strong hands-on experience with IT Service Management, Flow Designer, and Service Catalog development. This is a great opportunity for someone who enjoys building practical ServiceNow solutions and helping shape a platform for future growth., * Hands-on ServiceNow development and configuration experience

 * Strong experience with ITSM, particularly incident and request management
 * Experience building forms, workflows, and process automations
 * Proficiency with ServiceNow Flow Designer
 * Experience developing and maintaining Service Catalog items
 * Experience supporting portal-based request forms and workflows
 * Ability to gather requirements and turn business needs into technical solutions
 * Strong troubleshooting, communication, and documentation skills
 * Ability to work onsite in Memphis, Tennessee

Preferred Qualifications

 * Experience designing solutions that align with CMDB architecture and best practices
 * Knowledge of CMDB planning, implementation, or data relationships
 * Experience working with REST APIs, MID Servers, or external data hubs
 * Familiarity with ServiceNow portal development and user experience improvements
 * ServiceNow certifications or relevant platform training
 * Experience improving or expanding an established ServiceNow environment

## Description

* Design, build, and enhance forms, workflows, and automations within ServiceNow
 * Develop and maintain ITSM solutions related to incidents, requests, and other core service management processes
 * Create and support Service Catalog items, request forms, and portal-based workflows
 * Use Flow Designer to automate business and IT processes
 * Improve the usability, functionality, and scalability of the existing ServiceNow environment
 * Ensure new development aligns with the organization's future CMDB architecture
 * Troubleshoot platform issues and recommend practical improvements
 * Partner with IT and business stakeholders to understand requirements and translate them into effective ServiceNow solutions
 * Maintain clear documentation for configurations, workflows, and development changes


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