> Markdown version of [/jobs/ext/2560287-it-technician-iii-denver-international-airport](https://www.wearedevelopers.com/jobs/ext/2560287-it-technician-iii-denver-international-airport). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician III - Denver International Airport - **Company:** City and County of Denver - **Location:** Denver, CO, United States - **Experience:** Expert - **Salary:** $56,160.0 - $79,040.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Google Chrome, Desktop Computing, Hard Disk Drives, Virtual Private Networks (VPN), Microsoft Office, Software Maintenance, Data Logging, Computer Equipment, Information Technology, Legacy Systems - **Published:** August 4, 2026 - **Apply:** https://www.careerjet.com/job/usddb80e6eaf6e4ac14dd59282efa7a371/eaa ## About the Role Has a broad working knowledge of computer hardware, software, operating systems, and smart phones Is a good, clear communicator (verbal and written) who can translate technical jargon to customers and updates tickets with pertinent information Works cooperatively with other teams when issues/tickets need to be transferred Has a positive attitude and cooperates with others Is innovative about improving processes for customers Works independently with little to no supervision Is flexible with change and open to new ideas Accepts and adapts to constructive feedback given to develop in the role Takes accountability to grow skillsets to improve customer experience Required Minimum Qualifications Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience Requirement: Five (5) years of Information Technology experience performing user support of desktop, legacy systems, and/or Information Technology communications systems. Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement., It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact with three business days' notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click for English or for Spanish. ## Description Our Field Services team, we are committed to providing excellent customer support to all Denver International Airport employees and contractors. We're looking for someone who can balance strong technical expertise with outstanding customer service and interpersonal skills. Denver International Airport (DEN) is currently seeking an IT Technician III to join the Field Services team, which assists airport users with the technology and tools that help make DEN one of the top airports in the nation. IT Technician III will be responsible for: Providing professional, polite, and respectful level-one support for customer issues or requests related to: Windows 11, Active Directory, desktop/laptop hardware, software including Office 365, Microsoft Teams, Google Chrome, and others. Smartphone hardware/apps, Virtual Private Network (VPN), basic audio/visual equipment, installing/uninstalling software from machines and others. Troubleshooting issues over the phone, in person, and over email via various engagement methods (phone, in-person, email, Microsoft Teams, etc.) Logging/documenting tickets for technical issues and/or requests Processing requests for technological hardware, such as laptops, desktops, and smart phones Replacing/repairing computer hardware, such as hard drives, memory, batteries, etc Setting up and/or moving computers/technological hardware between offices Coordinating tasks/resolutions with other technicians/teams Escalating calls that are beyond tier-one scope to other resolver groups. Writing communications (emails) to the organization about scheduled events (software maintenance, outages, etc.) Performs other duties as assigned What You'll Bring We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. Our ideal candidate has some or all the following experience, skills, and characteristics: Has a passion for using technical skills to help others ## Related Videos - [Exploring Google Gemini and Generative AI](https://www.wearedevelopers.com/videos/1269-exploring-google-gemini-and-generative-ai) - [How to TDD in legacy code](https://www.wearedevelopers.com/videos/309-how-to-tdd-in-legacy-code) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync) - [Getting to Know Your Legacy (System) with AI-Driven Software Archeology](https://www.wearedevelopers.com/videos/1437-getting-to-know-your-legacy-system-with-ai-driven-software-archeology) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)