> Markdown version of [/jobs/ext/2561183-operations-administrator-ii-1](https://www.wearedevelopers.com/jobs/ext/2561183-operations-administrator-ii-1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operations Administrator II-1 - **Company:** FedEx - **Location:** Saint-Laurent, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Document Management Systems, Microsoft Office, Microsoft Software, Web Applications - **Published:** August 1, 2026 - **Apply:** https://fedex.paradox.ai/co/FederalExpressCorporation41/Job?job_id=P25-363292-1 ## About the Role High School Diploma or GED required Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals REQUIRED KNOWLEDGE, SKILLS AND ABILITIES High School Diploma or GED required Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Preferred Qualifications: Pour ce poste, vous devez etre bilingue (francais et angalis )/ for this position, you need to be bilingual (french and english ) Posted 8-12-2026 and will be Unposted 8-20-2026 @3:00 pm Pay Transparency: Doit être capable de soulever des colis de 70 lbs et de manœuvrer des colis pesant jusqu'à 150 lbs avec l'équipement approprié//Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment ## Description Responsable d'assurer les fonctions de secrétariat et d'administration pour l'ensemble des zones opérationnelles du centre de tri et de la succursale. Son champ d'action couvre le transport routier, la gestion des dossiers, l'assurance qualité et le service client. Traite rapidement les colis endommagés et mal adressés afin d'optimiser les délais de livraison. Premier point de contact des clients, il ou elle gère une variété de problèmes avec efficacité et professionnalisme. ------------------------------------ Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues Diplôme d'études secondaires ou l'équivalent Deux (2) ans d'expérience en service à la clientèle, en travail de bureau ou dans un domaine connexe; expérience dans un environnement d'exploitation de quai ou dans un centre de distribution, de préférence Techniques générales telles que la dactylographie, la saisie et l'examen des données; et l'utilisation du téléphone, du photocopieur et de la télécopie. Compétences logicielles, y compris l'utilisation de logiciels Microsoft Office et d'applications Web. Techniques de service à la clientèle nécessaires pour répondre efficacement et professionnellement aux demandes. Gestion du temps, compétences organisationnelles et capacités de multitâche nécessaires pour travailler dans un environnement rapide, gérer différentes tâches et priorités changeantes, tout en maintenant une grande attention aux détails et une précision pour atteindre les tâches et objectifs quotidiens., This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations ## Related Videos - [Generate AI in the Browser with Chrome AI - Raymond Camden](https://www.wearedevelopers.com/videos/1770-generate-ai-in-the-browser-with-chrome-ai-raymond-camden) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [WebXR: Enabling Virtual and Augmented Reality on the Web](https://www.wearedevelopers.com/videos/965-webxr-enabling-virtual-and-augmented-reality-on-the-web) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [Rust Beyond Systems: Revolutionizing Web Development](https://www.wearedevelopers.com/videos/1111-rust-beyond-systems-revolutionizing-web-development) - [WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?](https://www.wearedevelopers.com/videos/1901-wearedevelopers-live-smoover-who-s-best-at-devrel) ## Related Articles - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)