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# IT Support Engineer - Derby

- **Company:** Principal IT
- **Location:** Derby, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Local Area Networks, Windows Servers, Networking Basics, Wi-Fi Technology, Network Routers, Firewalls (Computer Science)
- **Published:** May 23, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=ca3f96446c2f6f34

## About the Role

Do you have experience in Windows?, * Previous MSP or IT support experience

 * Strong Microsoft 365 administration skills
 * Good understanding of Windows Server and networking fundamentals
 * Experience troubleshooting hardware, software, and connectivity issues
 * Strong communication and customer service skills

## Description

The role involves providing remote and onsite support to business clients across Microsoft environments, networking, and infrastructure technologies., * Provide 1st/2nd line IT support

 * Support Microsoft 365 environments
 * Troubleshoot Windows 10/11 and Windows Server
 * Manage Active Directory, DNS, DHCP, and Group Policy
 * Support LAN, Wi-Fi, routers, and firewalls
 * Handle user onboarding/offboarding
 * Manage helpdesk tickets and documentation


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