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# IT Support Technician (Desktop Support) - MIA

- **Company:** Spar Infotech Inc.
- **Location:** Miramar, FL, United States
- **Salary:** $72,800.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Virtual Private Networks (VPN), Networking Basics, Software Engineering, TCP/IP, Wi-Fi Technology, Gestionnaire Libre De Parc Informatique (GLPi), Peripherals, Servicenow
- **Published:** August 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ce58309eab71a90e

## About the Role

1+ year of experience in technical support or help desk
Technical/technological degree in IT or related fields
Knowledge of Windows 10/11, M365, and Active Directory
Basic understanding of TCP/IP, Wi-Fi, and VPN
Experience with ServiceNow, GLPI, Aranda, or similar tools
Professional-level English required, Spanish is a plus

## Description

Provide first- and second-level technical support

 - Install and maintain equipment and peripherals
 - Diagnose hardware and software issues
 - Administer Windows 10/11 and Microsoft 365
 - Configure basic networking, Wi-Fi, and VPN
 - Manage users in Active Directory
 - Log and track incidents using ITSM tools


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