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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior Technical Support Engineer - **Company:** TUNG THIH ELECTRONIC USA CO INCORPORATED - **Location:** Northville, MI, United States - **Experience:** Starter - **Salary:** $60,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** 3d Models, Application Notes, AUTomotive Open System Architecture (AUTOSAR), C++ (Programming Language), Network Analysis, Computer Programming, Computer Engineering, Software Debugging, Linux on Embedded Systems, Embedded Software, Real-Time Operating Systems, ISO/IEC 15504, Information Technology, Canoe Software - **Published:** August 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c4b4c32ad4e075c3 ## About the Role Bachelor's degree in Computer Science, Electrical Engineering or 5 years' experience on similar works., * Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Automotive Engineering, or a related technical field. * 0-2 years of hands-on experience or academic project work in embedded systems. * Familiarity with at least one of the following core technical domains: * Basic knowledge on Programming & Systems: C / C++, Embedded Systems, or RTOS. * Automotive Networking: Fundamentals of CAN, CAN-FD, LIN, or Automotive Ethernet. * Hardware/Mechanical Basics: Basic Circuit Analysis/Design or 3D CAD modeling. * Strong troubleshooting instincts and a willingness to learn complex automotive protocols. * Clear written and verbal communication skills with the ability to explain technical details concisely. Nice-to-Have (Bonus Points): * Hands-on experience with automotive debugging tools (e.g., Vector CANoe/CANalyzer, oscilloscope, logic analyzer). * Basic familiarity with AUTOSAR (Classic/Adaptive) architectures or QNX / Embedded Linux. * Foundational awareness of automotive processes and standards (e.g., ASPICE, ISO 26262 functional safety, ISO 21434 cybersecurity)., * Automotive Industry: 3 years (Preferred) ## Description We are seeking an enthusiastic and motivated Junior Customer Technical Support Engineer to join our team. In this role, you will act as a key technical bridge between our engineering group and Tier-1 automotive clients. You will assist in product demonstrations, triage technical inquiries, help validate embedded solutions, and ensure smooth delivery across customer projects., * Client Support & Issue Triage: Provide remote and on-site technical support to clients and third-party partners; reproduce, analyze, and escalate embedded software/hardware issues. * Product Demos & Prototyping: Prepare Device Under Test (DUT) hardware, flash builds, and configure demo environments for customer meetings and trade events. * Testing & Validation Support: Assist senior engineers with Design Validation (DV) and Product Validation (PV) testing using vehicle simulators, bench setups, or test vehicles. * Technical Documentation: Maintain integration guides, application notes, troubleshooting FAQs, and process documents aligned with automotive standards. * Internal Knowledge Sharing: Assist in technical knowledge transfers, onboarding materials, and training sessions for internal engineering teams. ## Related Videos - [TresJS a new declarative ThreeJS as Vue components](https://www.wearedevelopers.com/videos/543-tresjs-a-new-declarative-threejs-as-vue-components) - [Car's are Technology on Wheels - Impact of Software and IT Competence in Automotive](https://www.wearedevelopers.com/videos/780-car-s-are-technology-on-wheels-impact-of-software-and-it-competence-in-automotive) - [Cross platform Augmented Reality development with React Native](https://www.wearedevelopers.com/videos/160-cross-platform-augmented-reality-development-with-react-native) - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) - [For the Cars and the Curious: Android Drift](https://www.wearedevelopers.com/videos/499-for-the-cars-and-the-curious-android-drift) - [Debugging Machine Learning Code](https://www.wearedevelopers.com/videos/71-debugging-machine-learning-code) ## Related Articles - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Ultimate Software Engineer Career Path Guide for 2023](https://www.wearedevelopers.com/magazine/146-the-ultimate-software-engineer-career-path-guide-for-2023) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)