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# Corporate A/V Support Technician

- **Company:** RX USA
- **Location:** Norristown, PA, United States
- **Contract:** Permanent contract
- **Skills:** Collaborative Software, Cisco WebEx
- **Published:** August 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e330050dbe92f94b

## About the Role

* Professional experience providing hands-on support for workplace A/V, meeting rooms, conferencing systems, or collaboration tools.
 * Practical experience administering and troubleshooting Microsoft Teams and Cisco Webex sessions.
 * Experience working with room-based conferencing equipment and connected meeting technology.
 * Ability to test and validate meeting-room equipment before scheduled use.
 * Ability to resolve sound, camera, display, connectivity, and content-presentation problems during active meetings.
 * Experience supporting in-person, remote, and blended meeting formats.
 * Experience assisting presenters, employees, executives, guests, and remote attendees in a professional setting.
 * Strong ownership of technical issues, including clear communication, timely response, and appropriate escalation.
 * Ability to support live meetings and events while remaining calm, organized, and focused on service continuity.

## Description

We are seeking a Corporate A/V Support Technician to deliver hands-on support for workplace meeting technology and virtual collaboration tools. This individual will prepare meeting environments, assist users during active sessions, and resolve technical problems affecting presenters and participants., * Prepare meeting spaces by testing room technology before scheduled sessions.

 * Launch, oversee, and troubleshoot meetings conducted through Microsoft Teams and Cisco Webex.
 * Support users with meeting access, screen presentation, sound, video, and remote participation.
 * Diagnose problems involving conferencing hardware, room controls, displays, audio devices, and cameras.
 * Provide immediate technical assistance during in-person, virtual, and blended meetings.
 * Support multimedia events, including live audio or video transmission when needed.
 * Monitor the experience of both onsite and remote attendees and escalate unresolved issues appropriately.
 * Manage assigned technical problems through resolution while keeping affected users informed.
 * Assist with additional workplace A/V and collaboration technology initiatives as assigned.


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