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# IT Helpdesk Specialist

- **Company:** Synerfac Technical Staffing
- **Location:** Moorestown, NJ, United States
- **Salary:** $54,080.0 - $58,240.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Software Documentation, Computerised Systems, User Administration
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4f5f439c58a5039a

## About the Role

* Must be available to work on-site Monday to Friday from 8am to 4:30pm
 * Associate degree or Technical Certification in IT / IS
 * Previous experience working in a helpdesk, IT, or related role
 * Knowledge of Windows, Microsoft 365, Active Directory, etc.

## Description

This position is responsible for assisting in all Information Technology activities., * Configure, maintain, and troubleshoot Windows-based desktops, laptops, servers, and network infrastructure while providing help desk support, user account management, and technical assistance for hardware, software, and the Inventory Control System (ICS).

 * Perform routine maintenance, support the administration and validation of computerized systems and the ICS, maintain hardware and software documentation, assist with user training, and contribute to system improvements.
 * Research and recommend IT hardware and infrastructure solutions, coordinate with third-party vendors for system repairs and upgrades, and assist with website maintenance and webmaster responsibilities.
 * Develop and update SOPs, training materials, and validation documentation while supporting a 21 CFR Part 11 compliant environment and ensuring the secure, reliable operation of computerized systems.


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