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# Information Technology Coordinator

- **Company:** Questeq, Inc.
- **Location:** New Kensington, PA, United States
- **Salary:** $45,000.0 - $50,000.0
- **Contract:** Permanent contract
- **Skills:** Business Systems, IT Management, Computer Network Operations, Computer Equipment, Information Technology
- **Published:** August 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8191a61aaffca316

## About the Role

* Strong Customer Service and Communication Skills
 * Associates degree in IT technology related field
 * Solid technical background
 * Experience with leadership & vision
 * Experience with strategic planning - would be awesome
 * Experience with team building a plus
 * Experience with IT Management - preferred
 * Familiarity with communication and business systems management

## Description

The Information Technology Coordinator will join our talented team at The Northern Westmoreland Career and Technical Center, located in New Kensington, PA. As the Information Technology Coordinator, you will be the primary interface between Questeq and the educational organization and responsible for managing the overall Questeq education technology delivery model., * Oversees and executes the onsite day to day IT technical support and network operations

 * Improves network, desktop hardware and software processes and supports critical educational strategies
 * Works with Questeq and the school's administrative team to achieve the educational organization and Questeq IT goals
 * Manages and tracks call ticket queue, ticket documentation and time to close metrics
 * Analyze ticket information and identify productivity improvements
 * Identify opportunities to eliminate ticket causes
 * Identify opportunities for remote resolution
 * Works with Questeq administrative staff within the Front Line and Infrastructure Services departments
 * Supervises the system-wide inventory of IT technology assets as defined between the educational organization and Questeq.
 * Aids Questeq by identify technology infrastructure current and future needs.
 * Assists with recommending technology improvements


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