> Markdown version of [/jobs/ext/2564936-sme-ms-windows-endpoint-management-hyper-v-ms-cluster-server](https://www.wearedevelopers.com/jobs/ext/2564936-sme-ms-windows-endpoint-management-hyper-v-ms-cluster-server). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# SME - MS Windows,Endpoint Management,Hyper-V,MS Cluster Server

- **Company:** HCL America Inc.
- **Location:** United States
- **Experience:** Expert
- **Salary:** $122,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Systems Engineering, Microsoft Azure, Cloud Computing, Server Clustering, Configuration Management, Firmware, Monitoring of Systems, Hyper-V, Linux System Administration, Log Analysis, Virtualization Technology, Hardware Testing, Reliability of Systems, Patch Management
- **Published:** August 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=29e8b6cc877f64b3

## About the Role

Skill Requirement : Core Competencies * Cloud Infrastructure Operations * Windows/Linux Systems Administration * Azure DevOps (ADO) Operations & Incident Management (ICM) * Enterprise Patch & Release Servicing * Virtualization & Hybrid Environment Support

## Description

Seeking a Cloud Operations / Systems Engineer (5-8 yrs) to manage enterprise cloud infrastructure, production systems, and mission-critical hybrid environments. Role focuses on platform stability, operational continuity, infrastructure servicing, environment health, and incident remediation., Job Responsibilities : 1. Cloud Infrastructure Operations & Environment Sustainment * Manage LH/SH/Internal Production environments ensuring availability and stability * Maintain OEM baselines, security compliance, and servicing alignment * Execute patching, firmware updates, and configuration management * Monitor compute, storage, virtualization, and infrastructure health ________________________________________ 2. Patch Management & Servicing Operations * Execute patch deployments, firmware upgrades, and servicing cycles * Validate patches, hotfixes, and servicing milestones * Perform rollback validation and post-servicing verification ________________________________________ 3. Environment Monitoring & Systems Reliability * Monitor infrastructure telemetry, performance, and stability * Conduct health assessments across compute, storage, and hardware layers * Identify anomalies, recurring failures, and utilization risks * Improve monitoring to reduce downtime and enhance
resilience ________________________________________ 4. Incident Management & Root Cause Analysis * Investigate failures, servicing issues, and instability scenarios * Manage IcM incidents and ADO defects end-to-end * Analyze logs, telemetry, and hardware alerts ________________________________________ 5. Hardware Monitoring & Infrastructure Stability * Monitor OEM and lab hardware health * Perform hardware validation and firmware checks * Support diagnostics, remediation, and maintenance tracking * Ensure infrastructure stability and operational continuity, Job Description : 1. Cloud Infrastructure Operations & Environment Sustainment\\\\r\\\\n* Manage LH/SH/Internal Production environments ensuring availability and stability\\\\r\\\\n* Maintain OEM baselines, security compliance, and servicing alignment\\\\r\\\\n* Execute patching, firmware updates, and configuration management\\\\r\\\\n* Monitor compute, storage, virtualization, and infrastructure health\\\\r\\\\n________________________________________\\\\r\\\\n2. Patch Management & Servicing Operations\\\\r\\\\n* Execute patch deployments, firmware upgrades, and servicing cycles\\\\r\\\\n* Validate patches, hotfixes, and servicing milestones\\\\r\\\\n* Perform rollback validation and post-servicing verification\\\\r\\\\n________________________________________\\\\r\\\\n3. Environment Monitoring & Systems Reliability\\\\r\\\\n* Monitor infrastructure telemetry, performance, and stability\\\\r\\\\n* Conduct health assessments across compute, storage, and hardware layers\\\\r\\\\n*
Identify anomalies, recurring failures, and utilization risks\\\\r\\\\n* Improve monitoring to reduce downtime and enhance resilience\\\\r\\\\n________________________________________\\\\r\\\\n4. Incident Management & Root Cause Analysis\\\\r\\\\n* Investigate failures, servicing issues, and instability scenarios\\\\r\\\\n* Manage IcM incidents and ADO defects end-to-end\\\\r\\\\n* Analyze logs, telemetry, and hardware alerts\\\\r\\\\n________________________________________\\\\r\\\\n5. Hardware Monitoring & Infrastructure Stability\\\\r\\\\n* Monitor OEM and lab hardware health\\\\r\\\\n* Perform hardware validation and firmware checks\\\\r\\\\n* Support diagnostics, remediation, and maintenance tracking\\\\r\\\\n* Ensure infrastructure stability and operational continuity\\\\r\\\\n


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