> Markdown version of [/jobs/ext/2565107-it-field-technician](https://www.wearedevelopers.com/jobs/ext/2565107-it-field-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Field Technician

- **Company:** Copper World Inc
- **Location:** Tucson, AZ, United States
- **Experience:** Starter
- **Contract:** Temporary contract
- **Skills:** Spreadsheets, Computer Literacy, Microsoft Desktop Optimization Pack, Issue Tracking Systems, Microsoft Office, Os Ticket, Information Technology, Gsuite
- **Published:** August 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=73ea79a63b695f1d

## About the Role

* Required: High school diploma or equivalent.
 * Preferred: Bachelor's degree in information technology (IT) or a related technical field.

Experience:

 * 0-2 years of experience in a technical support, desktop support, or IT helpdesk role.
 * Experience with foundational tech environments, including entry-level exposure to Microsoft Desktop environments, Google Workspace, and basic computing infrastructure/networking.

Technical Knowledge

 * Trainable and Accountable: Motivated to work as part of a team in a varied mining environment. Strong willingness to absorb new technologies and procedures.
 * Team Player: Collaborative mindset with excellent interpersonal skills to support team members at all levels.
 * Tech Foundations: Entry-Level, functional proficiency in enterprise collaboration software such as Microsoft Office and Google Workspace. An entry-level understanding of computing infrastructure and networking.

## Description

Reporting directly to the IT Lead, this position is responsible for collaborative operational support and technical assistance for all staff members. The IT Assistant supports technology operations and ensures organizational connectivity and productivity across both corporate headquarters and active field locations

ROLE ACCOUNTABILITIES:

 * Hardware Deployment: Assist with the setup, deployment, and physical installation of workstations and IT equipment.

 * Break-Fix Troubleshooting: Provide hands-on and remote support for hardware, software, and connectivity issues.
 * Ticket Resolution: Monitor, manage, and efficiently resolve Tier 1 IT support tickets in a Microsoft Desktop environment and a Google Workspace.
 * Documentation & Communication: Use spreadsheets, ticket tracking software, internal applications, and email to coordinate and track work with end-users.
 * Communication: Manage user requests, expectations, and communicate effectively with the team to ensure good service for internal clients. Coordinate with external vendors for small scale IT projects and initiatives.


## Related Videos

- [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce)
- [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets)
- [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success)
- [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers)
- [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started)
- [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment)

## Related Articles

- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)