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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, IT Infrastructure & Digital Workplace - **Company:** Salem Health - **Location:** Salem, OR, United States (Remote available) - **Experience:** Experienced - **Salary:** $153,766.0 - $238,297.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Collaborative Software, Cyber Security, Decision Support Systems, Disaster Recovery, Wide Area Networks, Technical Debt, Information Technology, Cybercrime, Performance Monitor, Hardware Infrastructure - **Published:** August 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=605d42af399a680f ## About the Role * Experience working in, and strong familiarity with, on-premises infrastructure footprints, including technical debt prioritization. * Ability to manage DR/resilience design when a critical system, such as the EMR, is hosted by a third party outside of the organization's direct infrastructure control. * Strategic foresight to consider resilience and continuity when critical systems run on infrastructure owned outside the organization. * Ability to evaluate emerging technologies and align them with organizational strategy and real-world constraints. * Familiarity with resiliency planning, disaster recovery, and enterprise risk management. * A balanced orientation toward technical depth, operational excellence, and people leadership. Background & Experience * Progressive experience that demonstrates both technical competency and leadership capability, not exclusively long-tenured management without hands-on technical grounding. * Demonstrated success partnering across complex organizations, particularly in healthcare or other highly regulated industries. Leadership & Behavioral Strengths * A collaborative, people-centered leadership style that values input from frontline experts. * Ability to navigate differing opinions, especially among highly skilled, high-tenure technical staff, with diplomacy and clarity. * Strong relationship-building skills across clinical, technical, and operational teams. * Comfort balancing strategic vision with operational needs, jumping in where needed to "keep the lights on." * High emotional intelligence, sound judgment, and the ability to establish trust quickly., * Master's degree. * Eight years of professional experience within technology, preferably in a hospital or clinical setting. * Five years of experience in management of complex projects and implementation of systems. * Five years of experience managing projects and/or applications. * Three years of manager or director-level experience. ## Description * Partner with the Chief Technology Officer/Chief Information Security Officer to define and operationalize long-term infrastructure and digital workplace strategies. * Lead strategy development for your area of oversight and drive execution across multiple initiatives. * Maintain and evolve strategy maps for infrastructure functions. * Stay current on workplace, infrastructure, and cloud trends; evaluate emerging technologies and integrate solutions aligned with business outcomes. * Advance organizational resiliency initiatives, including preparedness for natural disasters, cyber threats, and system recovery. Team & Resource Leadership * Lead a department of approximately 35 employees, including three managers and technical teams spanning networking, systems operations, and the digital workplace. * Provide coaching, mentoring, and development pathways, especially for high-tenure teams with diverse viewpoints and skill sets. * Foster a leadership culture centered on collaboration, listening, and frontline engagement; not top-down directive management. * Support retention, succession planning, and healthy team dynamics. * Oversee consultants and vendor relationships across reporting departments. Operational Excellence * Ensure reliable, secure operation of all core IT infrastructure and services across cloud, on-premises, and hybrid environments. * Oversee platforms including compute, storage, telecom, WAN, networking, endpoints, unified communications, Microsoft 365, collaboration tools, and digital workplace solutions. * Manage capacity, resource allocation, and day-to-day service performance. * Lead and mature disaster recovery processes and testing. * Drive modernization of WAN technologies to increase resiliency and performance. * Identify and remediate technical debt through proactive monitoring and structured assessments. * Support the service desk through strong alignment, clear communication, and operational readiness. Financial & Vendor Management * Oversee division budgets and capital planning activities. * Lead cost-savings initiatives with measurable process and outcome metrics. * Ensure vendors meet SLA expectations and deliver cost-effective, high-quality services. Security, Risk & Compliance * Partner with Information Security to ensure all infrastructure and workplace platforms align with cybersecurity standards. * Maintain compliance with regulatory and accrediting bodies (e.g., CMS, Joint Commission, HIPAA). * Support organization-wide risk management practices and system hardening. Continuous Improvement * Apply Lean/Kaizen methodologies to drive measurable improvements in operations, efficiency, and user experience. * Act as a Lean Sensei for multiple team members, fostering a culture of learning and continuous improvement. Leadership On-Call * Participate in the enterprise-wide IS leadership on-call rotation (approximately every 16 weeks). * Provide high-level decision support for critical after-hours incidents and escalations. ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Resolving technical debts in software architecture](https://www.wearedevelopers.com/videos/1680-resolving-technical-debts-in-software-architecture) - [Fighting the Next Wave of Cybercrime](https://www.wearedevelopers.com/videos/100331-fighting-the-next-wave-of-cybercrime) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Your Code as a Crime Scene](https://www.wearedevelopers.com/videos/1342-your-code-as-a-crime-scene) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Should Tech Managers Be Developers First? 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