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# Virtual Assistant (Remote - NY)

- **Company:** PALMER PHYSICAL THERAPY, LLC
- **Location:** New York, NY, United States (Remote available)
- **Salary:** $41,600.0
- **Contract:** Permanent contract
- **Skills:** Google Docs, Google Calendar, Gsuite
- **Published:** August 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ba7c050f8d4c2d2d

## About the Role

* Excellent verbal and written communication skills
 * Strong organizational skills with exceptional attention to detail
 * Ability to work independently and manage priorities in a remote environment
 * Proficiency with Google Workspace (Gmail, Google Calendar, Google Sheets, and Google Docs)
 * Professional, friendly, and patient-focused demeanor
 * Strong customer service skills and a proactive approach to problem-solving
 * Previous experience in administration, customer service, healthcare, or a medical office setting is preferred but not required, * Remote position; candidates may live outside of NYC but should be within reasonable proximity for occasional in-person events when needed
 * Availability to attend occasional in-person team meetings or practice events in NYC
 * Reliable internet connection and a quiet, professional workspace for handling patient communication
 * Strong understanding of professionalism, confidentiality, and exceptional customer service, If you are proactive, organized, detail-oriented, and passionate about creating exceptional patient experiences while supporting a growing healthcare practice, we would love to hear from you. We look forward to meeting you and hopefully welcoming you to the Palmer Concierge Physical Therapy team!

## Description

Location: Remote (Candidates do not need to be residing in NYC; however, close proximity to the NYC area is preferred for occasional in-person events and team activities.)
Hours: Approximately 5 hours per week to start, with opportunities for additional hours and growth
About Us
Palmer Concierge Physical Therapy is a concierge physical therapy practice dedicated to providing exceptional, personalized one-on-one care throughout New York City. We pride ourselves on delivering a premium patient experience from the first point of contact through every step of care.
We are seeking a highly organized, reliable, and detail-oriented Virtual Assistant to support our administrative operations, assist with patient communication, and contribute to the continued growth of our practice.
This is a remote position. While candidates do not need to live in NYC, individuals located within close proximity to the NYC area are preferred to allow for occasional in-person events, team gatherings, and social media content days. Travel time for approved in-person activities will be compensated., * Manage incoming calls, patient inquiries, and new patient leads with professionalism and warmth

 * Schedule consultations and physical therapy appointments
 * Follow up with prospective and current patients via phone, email, and text
 * Monitor and respond to emails and voicemails promptly
 * Assist with insurance-related administrative tasks as needed
 * Provide general administrative support to the clinical team
 * Maintain accurate records and assist with administrative tracking
 * Support marketing initiatives and social media content creation Assist with special projects as the practice continues to grow


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