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# SOC / Video Operations Center Operator - Video Monitoring & Dispatch

- **Company:** JG SECURITY LLC
- **Location:** San Antonio, TX, United States
- **Salary:** $37,440.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computing Platforms, Cyber Security, Expertise in Genetec Systems, Software Systems, Data Logging, Tools for Reporting
- **Published:** August 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a5c415f9f2b1d752

## About the Role

* Strong computer skills - comfortable navigating and multitasking across several software applications and monitor displays at once
 * Ability to learn new software platforms quickly (VMS, CRM/ERP, ticketing/reporting tools)
 * Clear, professional phone and written communication
 * Able to work independently and make sound decisions without direct supervision
 * Highly organized with strong attention to detail

Preferred Qualifications

 * Prior experience with video management software (e.g., Milestone, Genetec, Avigilon, or similar)
 * Prior SOC, GSOC, dispatch, or 911/emergency communications experience
 * Experience with CRM or ERP systems

## Description

JG Security is an energy services company providing security operations support to construction job sites. We're hiring a SOC Operator to run our command center - this is a technology and monitoring role, not a patrol or on-site guard position. You'll spend your shift across multiple screens, software systems, and phone lines, so this role is best suited for someone who's comfortable living in front of a computer, not walking a beat.

What You'll Do

 * Monitor live video feeds across multiple VMS (video management system) platforms simultaneously, along with alarms and alerts
 * Respond to incidents by dispatching the appropriate personnel and documenting everything in our ERP system
 * Run quality control checks on guards in field; review daily reports
 * Communicate with field security personnel and, when needed, law enforcement, by phone and radio
 * Learn and maintain proficiency in our ERP platform for incident logging and reporting


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