> Markdown version of [/jobs/ext/2567195-it-engineer-hybrid-atx](https://www.wearedevelopers.com/jobs/ext/2567195-it-engineer-hybrid-atx). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Engineer (Hybrid, ATX) - **Company:** Lever, Inc. - **Location:** Austin, TX, United States - **Experience:** Expert - **Salary:** $100,000.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Systems Engineering, Bash Shell, Software as a Service, Python (Programming Language), Local Security Policy, Automation of Marketing, Windows PowerShell, Scripting, Zapier, Microsoft InTune, HR Software, Casper Suite, Nintex, Gsuite, GPT - **Published:** August 2, 2026 - **Apply:** https://jobs.lever.co/luxurypresence/0a274b3d-0e00-4831-a2d1-11d439a12d3d/apply ## About the Role * 5-10 years in IT engineering, systems administration, or a similar hands-on IT role. * Deep experience with Google Workspace administration at the org level. * Experience managing an MDM platform (Kandji, Jamf, Intune, or similar) across multiple operating systems, with EDR. * Track record of building automations that replace manual work - you reach for code or no-code tools to do it. Mindset * You operate with extreme ownership. You take projects from start to finish without needing much guidance, and you don't wait to be told what's next. * You bring a security mindset to identity, access, and device management. * You write clearly. Documentation isn't an afterthought, it's part of how you work. * You're comfortable being one of three people responsible for IT at an entire company, and you thrive on that kind of scope. Bonus * Experience with Serval, or comparable AI-powered IT support/automation platforms. * Hands-on experience with Rippling, Deel, or similar HRIS platforms for provisioning and directory data. * Scripting or automation experience (Bash, Python, PowerShell, n8n, Zapier, or similar). * Prior exposure to Claude, ChatGPT, or other AI tools used operationally, not just casually. ## Description * Take full ownership of Serval, driving ticket deflection from manual resolution toward AI-assisted and self-service resolution. * Evaluate and pilot Serval Journeys (or equivalent tooling) to automate onboarding and offboarding provisioning workflows. * Build and maintain automations across Claude, Notion, and Slackbot that cut manual IT work wherever it shows up. Identity, Access & Directory Management * Own provisioning and de-provisioning across our SaaS stack, ensuring access is granted and revoked accurately and on time. * Lead the Rippling integration for directory sync, using it to reliably determine manager, title, and department for every employee, so the right tech stack reaches the right person automatically. * Administer Google Workspace end to end: user lifecycle, groups, security settings, and day-to-day support. Endpoint & Device Management * Administer Iru MDM (formerly Kandji) across macOS, iPadOS, and Windows, with EDR enabled and enforced fleet-wide. * Own procurement and asset lifecycle management: hardware purchasing, deployment, tracking, and retirement. Onboarding, Support & Documentation * Drive day-one readiness for every new hire: all required tools and access provisioned and working before their start date. * Step in on help desk tickets directly to back up the Onsite IT Support Specialist during peak load or time off. * Document everything. Own and build out our IT process documentation in Notion/Serval so institutional knowledge doesn't live in one person's head. Partnership * Work in close daily collaboration with the Director of IT and the Onsite IT Support Specialist as a tightly coordinated three-person team. ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) - [Streaming AI Responses in Real-Time with SSE in Next.js & NestJS](https://www.wearedevelopers.com/videos/1630-streaming-ai-responses-in-real-time-with-sse-in-next-js-nestjs) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Speak, Code, Deploy: Transforming Developer Experience with Voice Commands](https://www.wearedevelopers.com/videos/1159-speak-code-deploy-transforming-developer-experience-with-voice-commands) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [The Prompt Engineer ✍️](https://www.wearedevelopers.com/magazine/216-the-prompt-engineer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)