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# URBN Network Operations Support Analyst

- **Company:** Urbn Inc.
- **Location:** Abington Township, PA, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Network Architecture, Network Administration, Wireless Networks, Computer Network Operations, Backend, Juniper, Cisco
- **Published:** August 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cded229ad33ea132

## About the Role

* Working Knowledge & understanding of Windows or MacOS
 * Basic networking/troubleshooting knowledge including wireless networking
 * Good communication skills and willingness to actively participate in peer communications.
 * Eagerness to learn new technologies and methodologies.
 * Experience with Juniper EX switching is a plus.
 * Experience with Cisco switching is a plus.

## Description

URBN is seeking a Network Operations Support Analyst. We are looking for a driven, self-motivated candidate that will join the network operations team in managing, monitoring and servicing the users, infrastructure and applications that keep a large-scale global retail business powered. The successful candidate will work closely with the Technical Services and Operations teams in delivering 24x7 support across business offices, distribution/fulfillment centers, retail stores and restaurants globally.
Role Responsibilities:

 * Monitoring, troubleshooting, and escalating alerts in managing our network infrastructure globally.
 * Monitoring, troubleshooting, and escalating alerts in key applications and backend processing.
 * System administration, creating users and managing groups in Active Directory.
 * Network administration, managing switch port configuration changes on Cisco and Juniper switches.
 * Assist in store broadband, network and wireless troubleshooting in retail locations.
 * Assist in store broadband circuit installations and troubleshooting in retail locations.
 * Support other department projects and initiatives as assigned.
 * Job Type: Full-time hourly
 + 10-hour shift (4 days) 7a - 5:30p
 + Sunday to Wednesday (days)


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