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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Site Systems Administrator (SA) Assistant - **Company:** Empower AI Inc. - **Location:** Philadelphia, PA, United States - **Experience:** Experienced - **Salary:** $71,440.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Configuration Management, Cyber Security, System Configuration, Data Recovery, Hard Disk Drives, Monitoring of Systems, System Center Configuration Manager, Oracle Databases, Oracle (Applications), Service Pack, SQL Databases, VMware VSphere, Backup and Restore, Network Switches, Network Routers, System Availability, SC Clearance, Information Technology, Performance Monitor, Hardware Infrastructure, Database Backup, Network Server, Servicenow, User Accounts - **Published:** August 10, 2026 - **Apply:** https://www.careerbuilder.com/job-details/site-sa-assistant-philadelphia-pa--d12bcfc5-01fb-41dd-8b95-9f0cc03c0509 ## About the Role The following are the education and experience required for this position: * 2+ years * Associate's or equivalent * Secret Security Clearance PREFERRED REQUIREMENTS: * Comp TIA A+, Sec+, ITIL 4 Foundation Certification(s), Artificial Intelligence (AI), Asset Management, Aviation Industry, Bar Code Printers, Computer Security, Customer Support/Service, Data Recovery, Database Backup, Document Scanners, Driver's License, Federal Government, Hard Drives, Hardware Configuration Management, Hardware Upgrades, Lift/Move 40 Pounds, Maintenance Services, Network Routers, Network Switching, On Site Support, Operational Support, Oracle Database, Performance Analysis, Printers, Records Management, SQL Databases, Secret Clearance, Security Clearance, Security Compliance, Security Monitoring, Security Patches, Server Hardware, ServiceNow, Software Installation, Software Upgrades, System Center Configuration Manager (SCCM), Systems Administration/Management, Technical Support, Technical Writing, Testing, Topology, User Account Administration, VMWare vSphere, Vendor/Supplier Management ## Description We have an exciting opportunity at the Department of State! The Site Systems Administrator (SA) Assistant provides on-site SA services to specific office throughout the United States ensure we manage the assets and operations support the customer's mission to provide IT services to DoS users enterprise wide., * In this role, you will work with the SA lead to manage the installation, maintenance, and proactive monitoring of hardware (servers, network switches, routers, workstations, hard drives, driver license readers, barcode readers, printers, digital scanners, etc.) and all customer applications (e.g., AD, System Center Configuration Manager/Post Administration Tool, Travel Document Issuance System, Passport Records Imaging System Management, Automated Cash Register System, and other locally installed CA applications). * This includes managing security and vendor patches, updates, vSphere Installation Bundles (VIBs), and Oracle/SQL databases. * Additionally, you will be required to enforce security controls in alignment with DoS policies, including but not limited to AD administration (user accounts/privileges), vSphere/OS remediation, security compliance tools. * The SA Assistant will ensure the confidentiality, integrity, availability, efficiency, and effectiveness of systems, software, hardware, and data; provide technical support for testing and evaluation, and execute regular data backups, restores, and purging procedures to ensure data availability; coordinate hardware/software upgrades, consolidations, and equipment retirements. * Additionally, you will log, manage and resolve all incidents and service requests in the Ticket Management System (currently Service Now); initiate, track, and document all configuration changes for hardware, software, and permissions. * You will monitor system performance for anomalies; maintain current site topology diagrams, system configurations, and comprehensive technical documentation. ## Related Videos - [The Software Engineer 2030: From Coder To AI Orchestrator? - Patrick Schnell](https://www.wearedevelopers.com/videos/1825-the-software-engineer-2030-from-coder-to-ai-orchestrator-patrick-schnell) - [IKEA Story: Transforming an Iconic Retail Brand](https://www.wearedevelopers.com/videos/444-ikea-story-transforming-an-iconic-retail-brand) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [What's (new) with Spring Boot and Containers?](https://www.wearedevelopers.com/videos/1514-what-s-new-with-spring-boot-and-containers) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)