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# Support Engineer

- **Company:** Intellectt, Inc
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Security, Monitoring of Systems, Management of Software Versions, Enovia
- **Published:** August 14, 2026
- **Apply:** https://www.dice.com/job-detail/95bed558-77bc-4f41-be24-f4cfa0376ddb

## About the Role

* 3DEXPERIENCE Application Support
 * Application Troubleshooting
 * ITAR Compliance
 * Integration Support
 * System Monitoring
 * Root Cause Analysis (RCA)
 * Patching & Version Upgrades
 * Data Security

Required Qualifications

 * 5+ years of experience
 * Experience supporting 3DEXPERIENCE applications
 * Strong troubleshooting and RCA experience
 * Experience with system maintenance and upgrades

Additional Skills

 * Incident documentation
 * Audit and compliance documentation
 * Collaboration with business, development, and infrastructure teams

## Description

Support the 3DEXPERIENCE application in an ITAR-compliant environment. Troubleshoot application, performance, and integration issues while ensuring data security and compliance. Collaborate with business, development, and infrastructure teams to resolve incidents. Monitor system activity, support upgrades and maintenance, and perform root cause analysis to prevent recurring issues.


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