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# Application Support EngineerLocation: Mph

- **Company:** Delviom LLC
- **Location:** San Leandro, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Agile Methodology, Application Performance Management, Cloud Computing, DevOps, HP Systems Insight Manager, Performance Tuning, SQL Databases, ReactJS, Grafana
- **Published:** August 22, 2026
- **Apply:** https://www.dice.com/job-detail/c9fcd0ec-cff3-44f6-a6ff-b62d78b15b61

## About the Role

* Proficiency in React JS is a deal breaker skill.
 * Strong knowledge of Java programming.
 * Experience with observability tools and practices.
 * Ability to create and manage dashboards for application monitoring.
 * Excellent troubleshooting and problem-solving skills.
 * Strong communication skills, both verbal and written.
 * Ability to work collaboratively in a team environment.

Preferred Skills:

 * Familiarity with cloud platforms and services.
 * Experience with CI/CD pipelines and DevOps practices.
 * Knowledge of database management and SQL.
 * Understanding of Agile methodologies.
 * Experience with performance tuning and optimization.

## Description

We are seeking a dedicated and skilled Technical Support Engineer to join our team. The ideal candidate will be responsible for providing application support for Level 3 (L3) issues in both production and non-production environments. This role requires a strong foundation in Java and React, along with expertise in observability, dashboarding, troubleshooting, and issue triaging. The successful candidate will play a critical role in ensuring the stability and performance of our applications while collaborating with cross-functional teams to resolve complex technical challenges., * Provide L3 support for application issues in production and non-production environments, ensuring timely resolution and minimal downtime.

 * Utilize Java and React skills to troubleshoot and resolve application-related issues effectively.
 * Implement observability practices to monitor application performance and identify potential issues proactively.
 * Create and maintain dashboards to visualize application metrics and performance indicators.
 * Collaborate with development teams to triage issues, providing insights and recommendations for improvements.
 * Document troubleshooting processes, solutions, and best practices for future reference.
 * Participate in root cause analysis to identify underlying issues and prevent recurrence.
 * Assist in the deployment and configuration of applications in various environments.
 * Provide training and support to junior team members as needed.


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