> Markdown version of [/jobs/ext/2571510-on-site-level-2-it-support-technician](https://www.wearedevelopers.com/jobs/ext/2571510-on-site-level-2-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # On Site Level 2 IT Support Technician - **Company:** Mechdyne - **Location:** Conyers, GA, United States - **Experience:** Experienced - **Salary:** $58,240.0 - $66,560.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Windows, Apple IOS, Apple Mac Systems, Microsoft Outlook, Desktop Computing, Microsoft Office, System Center Configuration Manager, Network Connections, Citrix Systems, Microsoft PowerPoint, Remote Access Technology, Enterprise Software Applications, Microsoft InTune, Deployment Automation, Laptops - **Published:** August 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d2f900c1c54ba81e ## About the Role * Relevant technical degree, certification, or equivalent hands-on experience * 4+ years of desktop support or end-user support experience * Strong customer service and communication skills Experience deploying and managing device images using: * Microsoft Intune * SCCM * PXE Boot * Windows Autopilot Working knowledge of: * Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access) * Microsoft 365 and Exchange Online administration * Active Directory user and account management * Citrix environments * VPN technologies Experience supporting: * macOS * Android * iOS * Self-motivated mindset with the ability to work independently and collaboratively ## Description Are you an experienced IT professional who thrives on solving complex technical challenges and delivering exceptional customer support? We're seeking an On-Site Level II IT Support Technician to provide hands-on technical support in a dynamic enterprise environment in Conyers, GA. In this role, you'll be the go-to resource for diagnosing and resolving advanced desktop, mobile device, and application issues while supporting critical business operations. If you're passionate about technology, enjoy working directly with end users, and want an opportunity to make a meaningful impact every day, we'd love to hear from you. What You'll Do As an On-Site Level II IT Support Technician, you will: * Respond to and resolve incidents from the Level II support queue in a timely and professional manner * Provide advanced technical support for desktops, laptops, mobile devices, and enterprise applications * Troubleshoot hardware, software, operating system, network connectivity, and mobile device issues * Deploy and maintain operating system images using tools such as Microsoft Intune, SCCM, PXE Boot, or Autopilot * Perform device setup, configuration, and post-imaging support * Document incidents, resolutions, and troubleshooting activities within the ticket management system, * Work in a highly visible, customer-facing IT role * Leverage modern endpoint management technologies * Collaborate with experienced IT professionals and business partners * Gain exposure to enterprise-level systems and support environments * Make a direct impact on employee productivity and success Work Environment This position is 100% on-site in Conyers, Georgia and follows a standard schedule of Monday through Friday, 8:00 AM to 5:00 PM (local time), excluding company-recognized holidays. Ready to Apply? If you're a motivated IT professional who enjoys troubleshooting technology, supporting end users, and delivering exceptional service, we encourage you to apply today and become an important part of a team that keeps business-critical technology running smoothly. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) ## Related Articles - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 191: Malware interviews, EU ❤️ Open Source and Skilled Agents](https://www.wearedevelopers.com/magazine/645-dev-digest-191-malware-interviews-eu-open-source-and-skilled-agents) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)