> Markdown version of [/jobs/ext/257209-partner-success-consultant](https://www.wearedevelopers.com/jobs/ext/257209-partner-success-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Partner Success Consultant - **Company:** NEXBEN, INC. - **Location:** Grand Rapids, MI, United States (Remote available) - **Experience:** Starter - **Salary:** $51,000.0 - $93,000.0 - **Contract:** Permanent contract - **Skills:** Software as a Service, Microsoft Office, Wireless Access Point - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f60614f8cca48112 ## About the Role Do you have experience in Stakeholder relationship building?, Do you have a Bachelor's degree?, * Ability to present complex material with confidence to a varied audience. * Knowledge of SAAS/technology support models is a plus. * Proficiency in computer use and working with Microsoft Office suite and CRM tools., * A bachelor's degree in business administration, marketing, IT, or a related field from an accredited institution is preferred. * One to three years of experience with customer service, project management, or training and education is preferred. * Ability to present complex material with confidence to a varied audience. Ready to help clients solve their toughest challenges while driving meaningful results? Apply today to help shape our strategic growth. ## Description We're looking for a Partner Success Consultant to strengthen and grow our partner relationships while ensuring they achieve maximum success with our solutions. This role plays a critical part in driving partner success by supporting strategic initiatives, fostering engagement, and delivering exceptional partner experiences. What You'll Do: As a Partner Success Consultant, you will: * Build and maintain strong, trusted relationships with assigned channel partners * Collaborate cross-functionally to address partner needs and enhance the overall partner experience * Identify opportunities to strengthen relationships and improve partner outcomes * Promote and ensure partner proficiency in Nexben products and services * Serve as a primary point of contact for partners, ensuring a high-quality experience * Support and execute partner success strategies that drive engagement and long-term value * Use data and insights to analyze partner performance, identify challenges, and recommend solutions, * Act as an access point for assigned partner accounts, supporting inquiries related to products, services, and technology and providing inbound and outbound service support via phones, email, etc. * Assist team members as needed and help in other areas to allow partner and downstream customer connections to grow. * Effectively navigates and supports customer invoicing processes and properly educates partners regarding financial transactions. * Collaborate, problem-solve, and/or strategize with Relationship Manager(s) on upcoming partner meetings. * Continuously evaluate the customer journey, determine how it's supported, and use a consultative approach to help partners and their clients' overcome issues and achieve their goals. * Contribute to initiatives for applicable channel partners that improve partner and customer experiences with low-touch and high-touch solutions. * Develop trust and rapport with assigned partners while identifying areas of opportunity, highlighting best practices, and documenting both. * Discover and analyze gaps in customer experience that may lead to customer attrition. * Drive product and service adoption/utilization through proactive partner interactions. * Educate existing partners regarding Nexben products, product feature enhancements, and services. * Support other functions as assigned., Essential functions, according to the Americans with Disabilities Act, may include any of the duties, knowledge, and skills outlined in this job description. This list is illustrative and is not a comprehensive listing of employees' functions and duties in this position. Employees must be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Non-Discrimination Nexben will not discriminate against anyone based on race, sex, sexual orientation, gender, gender identity and expression, height, weight, color, religion, national origin, age, marital status, pregnancy, disability, or veteran status. We are an Equal Opportunity Employer. Americans with Disabilities Act accommodations Assistance with the application process may be requested through a People Operations Team Member at 616.765.2177. Colorado Equal Pay Transparency Rule The salary range is displayed in compliance with the Colorado Equal Pay for Work Act. This range is an estimate based on potential employee qualifications, operational needs, and other considerations permitted by law. ## Related Videos - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) - [Fleet Management - Reinvented](https://www.wearedevelopers.com/videos/473-fleet-management-reinvented) - [You’re a great coder? 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