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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Applications Coordinator - **Company:** Beacon Health System - **Location:** Granger, IN, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Software Applications, Health Informatics, Information Systems, Computer Literacy, Information Technology, Health Level Seven International - **Published:** August 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=87517bdd71b9f8c6 ## About the Role * Bachelor's degree preferred and/or equivalent experience in Computer Science, Information Technology, Health Informatics, or related field. * Minimum of 3 years' experience supporting healthcare applications in a hospital or health system environment. Knowledge & Skills: * Strong understanding of healthcare operations, clinical and business workflows, and regulatory requirements (e.g., HIPAA). * Deep understanding of HL7 and flat file integrations. * Proficiency in application support, user training, quality assurance, and security administration. * Effective verbal and written communication skills to work with clinical staff, IT teams, and vendors. * Detail-oriented with excellent organizational and problem-solving abilities. * Familiarity with infrastructure architecture concepts and technology migration processes. * Ability to manage multiple projects and collaborate within cross-functional teams. * Demonstrated commitment to customer service and continuous improvement. WORKING CONDITIONS * Primarily office-based with extensive computer use. * May experience mental or visual fatigue due to prolonged screen time. PHYSICAL DEMANDS * Physical ability to sit or stand for extended periods and occasionally lift up to 30 pounds. ## Description The Applications Coordinator serves as a key operational leader within the Information Systems team, supporting the effective implementation, support, and optimization of clinical, business, and operational software applications across the health system. Acting as a liaison between analysts, IT teams, vendors, and end-user departments, this role ensures projects and support activities are executed efficiently and aligned with organizational goals. The Coordinator is the first line of escalation for application-related issues and provides guidance and direction to Applications Analysts, while also supporting the Applications Manager in performance reviews, resource planning, and project coordination., * Assist with planning, coordinating, and implementing clinical, business, and operational software applications. * Act as a liaison between organizational departments and IT to gather requirements, resolve issues, and facilitate timely solutions. * Provide user training and ongoing support to ensure effective use of applications to analysts and end users. * Serve as the first point of escalation and coordination for complex application tasks and issues. * Serve as the first point of escalation and coordination for complex application tasks and issues. * Support task tracking, operational prioritization, and dependency identification across analysts. * Serve as a subject matter expert in one or more application areas under the team's scope. * Help execute day-to-day departmental strategies and initiatives through operational oversight. * Provide feedback and recommendations to inform application-related decisions made by leadership Quality Assurance and Security: * Participate in quality assurance activities, including confirming analyst led test scenarios are appropriate and detailed. user workflows. * Validate that application functionality aligns with end-user workflows during testing phases. * Manage system security by administering user access rights and monitoring compliance with security policies. * Support incident response efforts by coordinating with security and compliance teams as needed. * Assist with audit readiness activities and access reviews to ensure compliance with organizational protocols and regulatory standards (e.g., HIPAA). Communication and Collaboration: * Coordinate communications regarding application updates, changes, and downtime with stakeholders to minimize disruptions. * Collaborate with vendors and internal IT teams to troubleshoot and escalate application issues as necessary. * Serve as a strategic liaison between departments, analysts, IT teams, and vendors to align support and implementation efforts. * Document workflows, processes, and training materials tailored to healthcare users. * Act as the point of communication and escalation for analysts, ensuring issues are addressed efficiently. * Participate in meetings as a subject matter expert to provide clarity, direction, and context on technical or operational needs. Project and Vendor Coordination: * Support infrastructure architecture efforts related to application migrations and technology upgrades. * Collaborate with the Applications Manager and PMO to assign appropriate analysts to projects and task. * Track and report on project progress and system status; escalate risks or delays proactively. * Help prioritize workload based on clinical and operational urgency in collaboration with project stakeholders. * Contribute to the development of project documentation, timelines, and training deliverables. * Participate in departmental initiatives to leverage technology for improved patient care. * Participate in meetings as subject matter expert to provide direction and clarity * Collaborate with vendors to gather budgetary and project quotes as part of project and vendor coordination responsibilities., Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. ## Related Videos - [Grappling With Clunky Old Software? 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