> Markdown version of [/jobs/ext/2573192-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/2573192-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Specialist

- **Company:** Sierra Business Solution LLC
- **Location:** Indianapolis, IN, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Cyber Security, Computer Equipment, Network Server
- **Published:** August 31, 2026
- **Apply:** https://www.dice.com/job-detail/a888983d-9fd4-4e50-bbe4-0baa2b9098b3

## About the Role

Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support

Ready to work in eveningnight shift and provide on-call support for critical production issues

Excellent troubleshooting skills

Able to maintain a high level of confidentiality and professionalism

Ability to effectively prioritize and execute tasks

Strong customer-service orientation

Effective interpersonal and relationship-building skills

Ability to learn new technologies to perform day to day support operations

Basic knowledge of networking

Windows cyber security Management knowledge

## Description

Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual DesktopiPadsPrinters IGELS Servers Support

Access Request Handling

Escalate issue to appropriate teams and follow up for closure


## Related Videos

- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity)
- [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Walking Into The Era of Supply Chain Risks](https://www.wearedevelopers.com/magazine/106-walking-into-the-era-of-supply-chain-risks)