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# Network Management Analyst

- **Company:** CVS Health
- **Location:** Topeka, KS, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Network Administration
- **Published:** August 1, 2026
- **Apply:** https://www.kansasworks.com/jobs/13628743

## About the Role

+ 3+ years of retail pharmacy experience

 + 2+ years of claims adjudication research experience

 + 2+ years of experience with Microsoft Office applications (Excel, Outlook, Word)

 + Bachelor's degree required.

Preferred Qualifications

 + 2+ years of Pharmacy Benefit Management (PBM) experience

 + Experience contacting pharmacies and managing challenging or escalated conversations

 + Strong knowledge of pharmacy operating systems and claims adjudication software

 + Excellent oral and written communication skills with strong attention to detail

 + Demonstrated **critical thinking and analytical skill

## Description

The Analyst - Pharmacy Network Non-Compliance is responsible for investigating and resolving complex and sensitive pharmacy contract non-compliance allegations. This role requires a highly motivated, detail-oriented individual with the ability to manage multiple priorities effectively.

The Analyst will conduct outreach to network pharmacies, evaluate non-compliance concerns, and collaborate with cross-functional partners and ensure compliance with contractual and regulatory requirements, while maintaining strong relationships and delivering excellent service.

Key Responsibilities

 + Investigate and resolve pharmacy contract non-compliance allegations , including complex and sensitive cases

 + Conduct outreach to pharmacies to gather information and address identified issues

 + Analyze claims data and adjudication results to support findings and recommendations

 + Partner with Sales, Account Management, and other internal teams to coordinate resolution efforts

 + Prepare detailed written responses for plan sponsors, participants, and internal stakeholders

 + Address and resolve customer concerns related to network pharmacy performance

 + Maintain thorough documentation of investigations and outcomes

 + Manage multiple cases simultaneously while meeting deadlines and maintaining accuracy


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