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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior Configuration Management Analyst - SECRET Clearance - **Company:** NTT DATA Corporation - **Location:** Arlington, VA, United States - **Experience:** Starter - **Salary:** $75,372.0 - $113,058.0 - **Contract:** Permanent contract - **Skills:** Software Applications, Configuration Management Databases, Configuration Management, Information Systems, System Center Configuration Manager, Team Foundation Server, Microsoft SharePoint, SC Clearance, Information Technology, Text Summarization, Cisco, Servicenow - **Published:** August 1, 2026 - **Apply:** https://careers-inc.nttdata.com/talentcommunity/apply/1414772300/?locale=en_US ## About the Role * Minimum 3 years of experience utilizing IT applications for process improvement and reengineering business processes to include activity and data modeling, business method improvements, and transition planning for new IT processes. * Active Secret Security Clearance, * Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or a related scientific or technical discipline * Experience working in a high-volume, operations-driven environment. * Experience with ITIL processes in a fast-paced setting. * Experience communicating with customers at all levels. * Customer service experience. * Strong written and verbal communication skills, with the ability to prepare concise summaries and action reports. * ITILv3 Foundation Certificate. * Experience with ServiceNow ITSM (any version), Microsoft System Center Configuration Manager, Microsoft Team Foundation Server, and Cisco Prime. * Proven ability to coordinate enterprise-wide integration efforts across multiple teams. ## Description NTT DATA Federal is looking for an experienced, career-oriented Configuration Management Analyst (CMA) to support the ongoing needs of a federal government client. The CMA will be instrumental in administering and developing the client's configuration management program, ensuring its quality, accuracy, and continuous improvement. This position is ideal for a professional who thrives in collaborative environments and enjoys enhancing IT processes for enterprise-level integration., * Support and coordinate junior-level configuration management activities across multiple project teams. * Maintain and update change records, logs, documentation, meeting materials, and action item trackers. * Monitor and track Software Change Requests (SCRs) and Software Change Proposals (SCPs). * Manage configuration items and identification logs. * Perform audits, assessments, and CMDB (Configuration Management Database) health checks. * Document configuration management processes and procedures. * Prepare and analyze CM metrics and key performance indicators (KPIs) to assess program effectiveness. * Update and maintain CM SharePoint sites and document libraries. * Respond to data calls, participate in meetings, and provide status reporting. * Coordinate property and inventory tracking related to configuration items. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Organizational Change Through The Power Of Why - DevSecOps Enablement](https://www.wearedevelopers.com/videos/478-organizational-change-through-the-power-of-why-devsecops-enablement) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)