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# Infrastructure Engineer - Voice Engineering

- **Company:** State Farm Insurance
- **Location:** Bloomington, IL, United States (Remote available)
- **Salary:** $85,500.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Software Architecture, Rapid Prototyping Process, Data Logging, Infrastructure Automation Frameworks
- **Published:** August 1, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3338182807&tx=JR7367FFI&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

Required Skills and Qualifications:

 * Ability to be a result driven self-starter who enjoys researching, hands on proof-of-concept work, and learning new tools.
 * Ability to identify and develop new technical solutions with guidance
 * Excellent problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex infrastructure issues.
 * Effective collaboration skills and communication skills to work across team(s), document research/POC findings/architectural decisions, and showcase work
 * Knowledge of security principles and governance/risk processes
 * Ability to work with vendors and establish professional relationships
 * Ability to represent State Farm at various conferences and council meetings.

Preferred Skills:

 * Ability to foster innovation, encourage diversity of thought, and incorporate new ideas.
 * Experience with Phone system administration, infrastructure automation (IaC), or E911 concepts.
 * Familiarity with monitoring, reporting, and logging tools to ensure system performance and availability.
 * Certifications in voice technologies or infrastructure-related certifications.

## Description

The IEOM Voice Engineering team works across a large breadth of technologies allowing a unique learning opportunity amongst the team. IEOM Engineering teams have the freedom to focus on hands-on prototyping, research efforts, and Proof of Concepts (POCs) without day-to-day support obligations. IEOM Engineering teams are responsible for collaborating with ET product teams to understand and evaluate technical requirements that may result in infrastructure offering modifications. IEOM Engineering teams will work closely with the IEOM Service Delivery teams and a Managed Service Provider (MSP) to evaluate and validate proposed technical solutions and changes. IEOM Engineering teams will work closely with IEOM Area Level Architecture to identify areas of improvement, changes to architectural standards, and future state capability strategies. Additionally, IEOM Engineering teams work with the Project Support Office (PSO) as technical resources in validation of project estimates and
requirements or as technical resources on defined projects.

These positions are focused on Voice Engineering with a specialty in Phone, Automation, & E911. There are several opportunities within the team to expand knowledge to other voice specialties and influence future designs.

As a member of the IEOM Voice Engineering team, you will be challenged and empowered to grow professionally. We appreciate your interest in this role.


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