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# IT Support Specialists

- **Company:** Mantech International Corporation
- **Location:** Halawa, HI, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Computing Platforms, CompTIA Security+, Continuous Availability, Network Connections, Enterprise Software Applications, Computer Network Operations, Information Technology
- **Published:** August 14, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9093266/it-support-specialists

## About the Role

Senior Level

 * High school diploma and 10+ years of position-relevant experience (A bachelor's degree may be substituted in lieu of 2 years of additional experience).
 * Professional-level IT certifications (e.g., CompTIA Security+).

Mid Level

 * High school diploma and 3+ years of position-relevant experience (A bachelor's degree may be substituted in lieu of 2 years of additional experience).
 * Foundational IT certifications (e.g., CompTIA A+).

Junior Level

 * CompTIA Security+ or equivalent IAT Level II certification.
 * Ability to follow established technical SOPs and maintain accurate technical records., * 12+ years of position-relevant experience.
 * Experience working in a military IT help desk or network operations center.
 * Proficiency in troubleshooting military-unique software and hardware.

Clearance Required:

 * Must hold an active Secret Clearance

Physical Requirements:

 * The person in this position must be able to remain in a stationary position 50% of the time.
 * Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

## Description

* Approves and monitors the technical support workflow for a diverse range of hardware and software platforms.
 * Coordinate the resolution of escalated technical issues involving network connectivity and enterprise applications.
 * Authorize the distribution of IT assets and the maintenance of detailed equipment inventories for organizational accountability.
 * Oversee the day-to-day operation of Information Technology and Security Groups within a regional distribution framework.
 * Coordinate technical assistance for forward-deployed personnel to ensure the continuous availability of critical mission systems.
 * Validate the setup and maintenance of secure IT infrastructure required for large-scale military exercises in the Pacific.
 * Provides leadership, guidance, and mentoring to subordinate staff.


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