> Markdown version of [/jobs/ext/2575915-counselor-case-manager-css](https://www.wearedevelopers.com/jobs/ext/2575915-counselor-case-manager-css). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Counselor Case Manager- CSS - **Company:** Behavioral Health Network, Inc. - **Location:** Worcester, MA, United States - **Experience:** Starter - **Salary:** $44,720.0 - $50,960.0 - **Contract:** Permanent contract - **Skills:** Cascading Style Sheets (CSS), Text Processing, Electronic Medical Records - **Published:** August 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=81bc249c46f69287 ## About the Role * High school diploma or GED required; associate degree or higher preferred. * At least one to three years of experience working in a substance-use treatment environment required. * Knowledge of substance-use disorders, withdrawal and stabilization needs, recovery-oriented care, case management, treatment planning, relapse-prevention support, and community resources. * Commitment to empowerment, personal growth, human rights, dignity, safety, and community integration for individuals served. * Two years of sustained recovery preferred for candidates drawing on personal recovery experience. * Strong interpersonal, group-facilitation, verbal, and written communication skills, including the ability to respond professionally during stressful and high-acuity situations. * Strong organization, time-management, documentation, and follow-through skills, with the ability to manage multiple priorities and urgent needs. * Familiarity with internet, email, word-processing, agency communication, and electronic health record systems. * Valid driver's license required, along with the ability to complete required driving training and support transportation when assigned. * Ability to work the assigned essential-staff schedule in a 24-hour residential program and meet the physical requirements of the role, including lifting or carrying up to 25 pounds, with or without reasonable accommodation. ## Description * Provide direct counseling, case management, and recovery support to individuals receiving structured residential treatment within Clinical Stabilization Services (CSS). * Manage an assigned caseload, meet with individuals at the frequency required by their level of care, and build therapeutic relationships that promote stabilization, recovery, and independence. * Complete admission and discharge documentation and develop individualized assessments, treatment plans, safety plans, relapse-prevention strategies, and related service documentation with individuals and the treatment team. * Coordinate continuing-care and discharge planning, connecting individuals with outpatient treatment, medication services, recovery supports, housing, healthcare, benefits, and other community resources. * Facilitate psychoeducational, recovery-focused, and family groups and document participation, progress, and services accurately in the electronic health record. * Participate in multidisciplinary treatment-team meetings and collaborate with clinical, nursing, recovery-support, and program leadership to ensure integrated, high-quality care. * Monitor program activities and support individuals in following treatment and safety expectations through respectful, trauma-informed, person-centered approaches. * Respond appropriately to critical incidents, behavioral or medical concerns, and emergencies; use on-call support when needed and promptly report safety or environmental concerns. * Maintain complete, accurate, and timely electronic health records, incident reports, transportation requests, and other required program documentation. * Protect confidentiality under HIPAA and 42 CFR Part 2, follow licensing and funding requirements, complete required training and supervision, support transportation as needed, and perform other assigned duties. ## Related Videos - [Oh S***! 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