> Markdown version of [/jobs/ext/2576289-technical-support-engineer](https://www.wearedevelopers.com/jobs/ext/2576289-technical-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Engineer

- **Company:** Insight Global
- **Location:** Warren, MI, United States
- **Experience:** Experienced
- **Salary:** $52,000.0 - $64,480.0
- **Contract:** Permanent contract
- **Skills:** Systems Engineering, Mobile Application Software
- **Published:** August 4, 2026
- **Apply:** https://jobs.insightglobal.com/jobs/find_a_job/michigan/warren/technical-support-engineer/job-557228/

## About the Role

* 4+ years of experience in technical troubleshooting, systems engineering, product support, field service engineering, electrical systems, energy systems, EV charging, or a related technical environment
 * Strong understanding of electrical systems, power distribution, residential energy systems, EV charging infrastructure, energy storage, or distributed energy resource
 * Experience supporting residential energy products, energy storage systems, EV charging equipment, solar or home energy integrations, or IoT-connected products
 * Willingness to travel approximately 5-10% based on business need

## Description

Insight Global is seeking a Technical Support Engineer for a top energy technology client. This candidate will serve as the highest level of technical escalation support for advanced home energy products, including EV charging, energy storage, residential energy systems, solar or home energy integrations, connectivity, mobile app behavior, and integrated system performance. They will also be responsible for turning technical learnings into scalable resources by creating training content, how-to documentation, troubleshooting guides, technical bulletins, service guidance, and support playbooks that help the broader organization troubleshoot faster and prevent repeat escalations. This role is hybrid in Warren, MI and will require occasional travel up to 10%.


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Model Based Systems Engineering in an Agile Product Development Process](https://www.wearedevelopers.com/videos/68-model-based-systems-engineering-in-an-agile-product-development-process)
- [WeAreDevelopers LIVE: Scammer Payback with Python, Grok Goes Unhinged, The Future of Chromium and mo](https://www.wearedevelopers.com/videos/1288-wearedevelopers-live-scammer-payback-with-python-grok-goes-unhinged-the-future-of-chromium-and-mo)
- [Breaking the Hardware Mindset: Overcoming Barriers to System-Level Innovation](https://www.wearedevelopers.com/videos/1635-breaking-the-hardware-mindset-overcoming-barriers-to-system-level-innovation)
- [Fleet Management - Reinvented](https://www.wearedevelopers.com/videos/473-fleet-management-reinvented)
- [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle)

## Related Articles

- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering)