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# IT Support Specialist (manufacturing environment)

- **Company:** The Fountain Group
- **Location:** Newton, NC, United States
- **Experience:** Experienced
- **Salary:** $70,720.0 - $76,960.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Cyber Security, Microsoft OneNote, Network Architecture, Microsoft SharePoint, Information Technology
- **Published:** August 5, 2026
- **Apply:** https://www.thefountaingroup.com/job/17376/it_support_specialist#apply-now-header

## About the Role

2 year degree in computer science or related field
2+ years experience in an IT support role, including experience supporting hardware and software components, Understanding of server and network infrastructure
Microsoft 365 including Sharepoint and OneNote
Cybersecurity mindset
Ability to work independently with minimal oversight and management
Pervious experience in a manufacutring environment preferred

## Description

The IMS Technician will be responsible for assisting the Senior IMS Analyst with day-to-day activites supporting the Newton Cable Plant.
Day to Day Responsibilities
Interact with customer to gather and define system/solution requirements
Assist in the deployment and maintenance of IMS devices, printers, scan guns, servers, etc.
Review and update document repository in Sharepoint for AI enablement
Troubleshoot hardware and software problems that may have a significant impact on the business
Support IMS projects


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