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# Technical Support Specialist - Residential

- **Company:** VISIONARY COMMUNICATIONS LLC
- **Location:** Gillette, WY, United States
- **Salary:** $39,998.0 - $43,680.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Web Browsers, Networking Hardware
- **Published:** August 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=60a51893df589314

## About the Role

* Understanding of computers from Windows to Mac. As well as internet-based applications such as email apps and Browsers.
 * Basic understanding of networking and networking equipment.
 * Showing attention to detail and documentation.
 * Customer service skills, and working with customers over the phone as well as in person.
 * Patience and a willingness to learn, this is a must.
 * Ability to work in multiple systems at the same time

## Description

Our rapidly growing retail business is looking for an accomplished, up-beat and friendly individual to join our team as a Technical Support Agent. The successful candidate for this role will have a strong command of the company's network and customer database and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. We need an enthusiastic individual who can listen to customer issues and then offer a unique and innovative solution to each problem.


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