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# Microsoft Dynamics 365 Field Service Consultant

- **Company:** ACI Inc
- **Location:** Dallas, TX, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Application Programming Interfaces (APIs), Microsoft Azure, Data Hub, Mobile Application Software, Microsoft Dynamics, Scrum Methodology, Systems Integration, Microsoft Power Automate, Integration Frameworks, Serverless Computing, Powerapps
- **Published:** August 28, 2026
- **Apply:** https://www.dice.com/job-detail/e63b83a9-c020-492c-b34a-8132027f7488

## About the Role

3 7+ years hands-on experience with Microsoft Dynamics 365, including Field Service module
Strong knowledge of Power Platform (Power Apps, Power Automate, Dataverse)
Experience with Resource Scheduling Optimization (RSO) and mobile field service app configuration
Understanding of D365 CE architecture, security roles, and business process flows
Familiarity with integration tools (Azure Logic Apps, Azure Functions, APIs)
Microsoft certifications preferred (e.g., MB-240: Field Service, PL-200/PL-400)
Strong client-facing communication and stakeholder management skills
Preferred:
Experience in industries like utilities, manufacturing, telecom, or oil & gas (asset-heavy field operations)
Background in ERP/CRM consulting or systems integration
Agile/Scrum project experience

## Description

Overview: We are seeking a Dynamics 365 Field Service Consultant to design, configure, and implement Microsoft Dynamics 365 Field Service solutions that streamline scheduling, work order management, and mobile field operations for our clients., Configure and customize D365 Field Service modules: work orders, resource scheduling optimization (RSO), asset management, inventory, and mobile app
Integrate Field Service with D365 Sales/Customer Service, Power Platform (Power Apps, Power Automate), and third-party systems
Design scheduling board configurations and optimize technician routing/dispatch
Gather requirements from business stakeholders and translate into functional/technical specs
Lead or support implementation phases: discovery, design, build, testing, UAT, deployment
Provide post-go-live support, troubleshooting, and enhancements
Collaborate with developers on custom plugins, workflows, and Power Automate flows
Document configurations, processes, and training materials


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