> Markdown version of [/jobs/ext/2578413-it-technician-on-call](https://www.wearedevelopers.com/jobs/ext/2578413-it-technician-on-call). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - On Call - **Company:** Saddlebrook Resort - **Location:** Chicago, IL, United States - **Experience:** Starter - **Salary:** $49,920.0 - $64,480.0 - **Contract:** Permanent contract - **Skills:** Software Applications, Audio Video Distribution, Encodings, Computer Programming, Database Connection, Video Cards, Webcast, Cisco WebEx, Tablet Computers, Network Server - **Published:** August 9, 2026 - **Apply:** https://www.careerjet.com/job/usfa056301c487dc8063c13cca7f5e05c5/eaa ## About the Role QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE Bachelor's degree preferred. Technical certification in related network and end user operating systems desired. Minimum 1 -3 years of experience with various computer related technologies, including advanced knowledge of audio/visual technologies in a corporate or event-based environment. Conference Center/Hotel or related experience preferred, Use of web streaming equipment and platforms including hardware encoding for webcasting. Use of web conferencing and web meeting platforms such as Zoom, Blue Jeans, Webex, etc. Extron and/or Crestron AV and Lighting control systems experience desired. Programming and troubleshooting installed audio and video control systems as well as patch bays, AV matrix switchers and routers. ## Description The David Rubenstein Forum is a University-wide facility for scholarly and academic discourse on campus. The venue supports and promotes inquiry, the open exchange of ideas, and the power of academic, interdisciplinary convening. The Forum is located at the intersection of East 60th Street and Woodlawn Avenue. It serves as a place where scholars gather and exchange ideas through activities that range from talks and workshops to multi-day conferences that span academic disciplines. The facility provides spaces and amenities that are not currently available on campus, including highly collaborative, well-appointed meeting and event rooms commensurate with the types of conferences, special events, workshops, and meetings that University faculty and academic departments host. The building has a sustainable design target of LEED Gold. What you will have an opportunity to do: BASIC FUNCTION: This position is an On Call position that is responsible for providing set up and operation of small to large-scale audiovisual systems in a hospitality environment and for providing Help Desk services while ensuring complete client satisfaction. Support includes but is not limited to audiovisual systems, lighting and control systems, wireless/wired connectivity, end users for PC's, Mac's, Tablets, Servers, Mobile devices, database connectivity, desktop applications, and associated hardware. Ensures service level objectives are consistently met for supported clients. ESSENTIAL FUNCTIONS: Assist the Events staff to define and prepare AV needs/requirements for all events and coordinate live audio and video events. Support multimedia, audio visual, and videoconferencing or VTC event operation. Provide excellent customer service that includes communicating with end users in person and on Video Conference. Assist end users with set-up for conferences, ensuring that all equipment is operable. Monitor daily audio visual conference room schedule. Provide presentation support including importing and manipulating presentation slides and supporting the capture, editing, publishing, and upload of final webcast and approved media. Setup, operate, support, breakdown and transport AV equipment. Presence of mind with quick decision and resolution when technical problem arise, especially during live production, cable, and internet streaming of all events. Inspect and maintain functionality/appearance of conference and board meeting rooms for quality assurance. Identify any IT and network related issues and ask for IT support in a timely manner. Collaborate with organizational policy makers to establish and enforce proper AV practices and procedures. MARGINAL FUNCTIONS: Perform other related duties as requested by management. 9Remain alert, courteous and helpful to guests and co-workers at all times. What are we looking for?, Well Established GC Seeks Project Manager to be fast tracked to leadership role This Jobot Job is hosted by: Ross Theel Are you a fit? 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