> Markdown version of [/jobs/ext/2578650-computer-network-support-specialist](https://www.wearedevelopers.com/jobs/ext/2578650-computer-network-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Computer Network Support Specialist - **Company:** Seneca Holdings - **Location:** Kansas City, MO, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Multitier Architecture, Microsoft Windows, Backup Devices, Computer Networks, Databases, Data Centers, Linux, Disaster Recovery, Issue Tracking Systems, Mainframes, Peripherals, Information Technology - **Published:** August 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8bfd6988c31ba18b ## About the Role * Bachelor's degree in computer science field or an Associate's degree technology field and 2+ years' experience in a similar position. * 5+ years' experience in data center support related field. * Ability to perform system administration for Linux, Windows and Mainframe systems. * Knowledge of networks, switches and other peripherals. * Knowledge of storage appliances, data base and applications servers. * Demonstrated successful project management skills. * Requires ITIL Foundations V3 certification within 90 days of hire. ## Description * Provide Tier II support * Perform Production Control duties using state of the art scheduling packages * Perform System Administration duties in a mainframe and midrange environment. * Manage and perform the steps/actions required in the Remedy ticketing system. * Maintain current and high level of technical skill in field of expertise. * Perform and/or oversee security of the data center and escorting of personnel to designated areas of the computer room. * Complete all daily logs and journals associated with maintaining computer room security and control; shift turnover information and daily activity notes. * Support Disaster Recovery (DR) exercises * Ensure customer satisfaction through the resolution of all issues and problems reported * Report, document and escalate customer contacts; regarding issues, problems, and information given. * Perform research and/or analysis on constantly changing or atypical administrative and/or program-related IT issues or problems, such as needed for regularly changing organizational requirements. * Determines pertinent issues and collects relevant information from a wide variety of sources. * Obtain successful results through research of IT information, development of ideas/concepts, and application of problem solutions on large and small-scale servers. * Develop and present written/oral presentations for the recommendation of changes and solutions to programs or procedures * Plan and coordinate maintenance and upgrades in support of NITC Infrastructure and customers. * Optimize the functionality of networks and systems and reallocate system resources. * Diagnose and recover failed systems and applications individually or with assistance from higher level or application matter experts. * Perform research in the development of useful business requirements. * Execute and modify jobs /programs through the use of multiple scheduling packages. * Routinely performs a variety of Computer Operations functions such as system IPL's/Reboots, Backups, Configuration Modifications, troubleshoot failures, recycle applications, initiate and perform production scheduling functions. Research and resolve environmental and facilities power issues within the prescribed timeframes provided by the facilities team. * Fill out and complete the logs required during the daily security checks. * Participating in a minimum of quarterly training on the starting of generators manually and switching PDU's from the loss power source to the available power source is considered a routine function to be performed successfully with no infractions. * Demonstrate capable skills required to perform duties that are critical to maintaining a stable infrastructure and customer access. * Other duties as assigned ## Related Videos - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)