> Markdown version of [/jobs/ext/2579794-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/2579794-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** ESU Farm LLC - **Location:** Englewood Cliffs, NJ, United States - **Experience:** Experienced - **Salary:** $50,000.0 - $60,000.0 - **Contract:** Internship / Graduate position - **Skills:** Microsoft Windows, Macintosh Computers, Business Software, System Configuration, Document Management Systems, Local Security Policy, Network Connections, Office Suite, Microsoft InTune, Casper Suite, User Accounts - **Published:** August 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5e695d6f0df38509 ## About the Role * Zero to two years of IT-related experience. Internships, campus employment, technical support experience, and personal projects will be considered. * Basic understanding of computer operating systems, office software, user accounts, and workplace technology. * Ability to follow established procedures carefully and document work accurately. * Strong attention to detail, organization, and follow-through. * Ability to handle confidential, personal, and company information responsibly. ## Description We are looking for an IT Support Administrator who can provide reliable day-to-day support while helping us build a more organized and scalable IT environment. This position is well suited for someone early in their IT career who is responsible, detail-oriented, and interested in growing with the company., * Receive and provide first-level support for employee IT requests, including user accounts, printers, business applications, and network connectivity. * Set up computers, applications, and user accounts for new employees. * Collect, reset, and update the status of devices returned by departing employees. * Document completed work, support requests, and resolutions. * Provide regular updates and escalate unresolved issues to the appropriate team member. * Use the company's internal management system to track support requests and service history once implemented. Device and IT Asset Management * Register and manage Windows PCs and Mac computers through device-management platforms. * Assist with deploying operating-system updates, software, configurations, and security settings. * Support the company's transition to a cloud-based IT environment by following established procedures and department-specific rollout plans. * Perform standard device setup procedures and verify that systems are working properly. * Conduct company-wide IT asset inventories and maintain accurate asset records. * Apply asset labels and track device assignments, returns, transfers, and condition. * Review software licenses and monitor renewal dates. * Maintain accurate lists of computers, mobile devices, and other IT equipment. * Work with platforms such as Microsoft Intune and Jamf. Training will be provided after hire. Security and Access Systems * Issue and collect employee ID cards and building-access cards. * Add, update, and remove user access permissions. * Maintain user information within building-access and security systems. * Perform routine checks to confirm that security equipment is operating properly. * Report unusual activity or equipment issues and assist with vendor service requests. * Access security-related information only through approved procedures and with proper authorization. Documentation and Operational Support * Create, maintain, and update system configuration records. * Document system issues, incidents, and corrective actions. * Assist with internal cybersecurity and security-awareness training. * Track participation and training completion. * Support other IT Department projects and operational needs as assigned. ## Related Videos - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Navigating Growth, Scaling Challenges, and Office Expansions with David Singleton, CTO at Stripe](https://www.wearedevelopers.com/videos/100362-navigating-growth-scaling-challenges-and-office-expansions-with-david-singleton-cto-at-stripe) - [Web Scraping, AI Agents, and the Future of Open Source - Kevin Lewis (Apify)](https://www.wearedevelopers.com/videos/1910-web-scraping-ai-agents-and-the-future-of-open-source-kevin-lewis-apify) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Steps to Get a Software Engineer Internship](https://www.wearedevelopers.com/magazine/160-steps-to-get-a-software-engineer-internship) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)