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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solution Consultant, Integrated Support Services - **Company:** SoftwareOne, Inc. - **Location:** United States (Remote available) - **Salary:** $130,000.0 - $150,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Microsoft Azure, Cloud Computing - **Published:** August 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1cfd970102a92660 ## About the Role * 4+ years of experience in a Microsoft-focused Commercial Executive, Customer Success, Account Manager, Consultant, Acquisition (or equivalent) role. * Demonstrated understanding of Microsoft buying programs, including the Enterprise Agreement (EA) and Cloud Solution Provider (CSP) programs. * Direct experience working with a customer through their EA or CSP renewal. * 1+ years of experience selling Microsoft Support or additional Professional Services. * Ability to generate, qualify, and progress net-new and expansion opportunities within mid-market and enterprise customers. * Solid consultative selling skills, including customer discovery, needs analysis, and storytelling. * Experience navigating complex sales cycles involving technical, business, procurement, and finance stakeholders. * Ability to articulate differentiated value propositions, handle objections, and influence buying decisions. * Strong negotiation skills, including experience with procurement processes, deal structuring, and closing complex transactions. * Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences. * One or more Microsoft Fundamentals certifications preferred, such as Microsoft 365 Fundamentals (MS-900), Azure Fundamentals (AZ-900), or Azure AI Fundamentals (AI-900) preferred. * Experience selling within a partner/reseller or systems integrator environment preferred. ## Description As an Integrated Support Services Solution Consultant, you drive growth of SoftwareOne's Microsoft Integrated Support Services (ISS) portfolio, helping customers modernize how they buy and consume Microsoft support. You are a hunter - you generate and pursue Integrated Support Services opportunities in your territory and represent it to customers and the field, working closely with field sales and senior ISS consultants. You partner with field sales and clients to assess their support needs and align ISS proposals to the customer's Microsoft agreement lifecycle - particularly EA and CSP renewal moments. You translate support requirements into tailored commercial solutions, structure pricing with sales and delivery, and help drive the deal from qualification through close. This role operates as both an overlay to existing SoftwareOne customers and a driver of net-new Integrated Support Services business, and carries an annual revenue quota for Integrated Support Services bookings. SoftwareOne is an AI-forward company. We actively use AI across our business to improve productivity, decision-making, and outcomes - and we are intentional about hiring people who are curious, hands-on, actively apply AI, and lead by example as technology continues to evolve. Role & Responsibilities * Act as a hunter - proactively prospect, generate, and pursue net-new ISS opportunities across your territory. * Represent Integrated Support Services in your territory as an advocate, and contribute to the region's ISS go-to-market strategy. * Take ownership of your territory pipeline and results, working with initiative to consistently deliver against the sales number. * Partner with field sales and clients to assess support requirements, current Microsoft support coverage, and gaps during discovery. * Position and sell SoftwareOne's Microsoft Integrated Support Services, articulating its differentiated value to customers. * Align ISS opportunities to the customer's Microsoft buying program lifecycle - timing and structuring proposals around EA and CSP renewal events. * Scope and size opportunities using analytical rigor, aligning client needs with SoftwareOne's support delivery capabilities. * Define pricing in collaboration with sales and delivery. * Partner with senior ISS consultants on larger or more complex pursuits to build experience and accelerate deals. * Develop and coordinate clear, comprehensive proposals and Statements of Work (SOWs) outlining scope, service levels, and terms. * Serve as a knowledgeable resource on Microsoft support offerings in client meetings, presentations, and workshops. * Build and maintain ISS sales collateral including case studies, presentations, and value/TCO comparisons. * Collaborate with marketing and the broader solution sales organization to create compelling sales enablement materials. * Support the full sales cycle from business development through deal closure to achieve quarterly and annual sales targets., The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons. Success Criteria * Quota attainment * Service-line growth (Integrated Support Services) * Win-rate * Pipeline growth and development Organizational Alignment * The Integrated Support Services Solution Consultant reports to the Integrated Support Services Leader * Will collaborates closely across field sales teams, the broader solution sales organization, sales leadership, and the support delivery teams, with guidance and support from senior ISS consultants. ## Related Videos - [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Events like RSAC Get You CISOs. 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