> Markdown version of [/jobs/ext/2580572-it-digital-operations-manager](https://www.wearedevelopers.com/jobs/ext/2580572-it-digital-operations-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT & DIGITAL OPERATIONS MANAGER - **Company:** FCD INC - **Location:** Redlands, CA, United States (Remote available) - **Experience:** Experienced - **Salary:** $70,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** HTML, Microsoft Windows, Business Software, Microsoft Outlook, Cyber Security, Web Development, Identity and Access Management, Internetworking, Network Troubleshooting, Microsoft Office, Network Administration, Shopify, Web Analytics, Web Platforms, Backup and Restore, Wi-Fi Technology, Firewalls (Computer Science) - **Published:** August 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f56e4504933aec7a ## About the Role * Three or more years of professional IT support, systems administration, or similar experience preferred * Strong hands-on troubleshooting skills across hardware, software, email, printers, and networks * Experience administering Microsoft 365 and Outlook * Working knowledge of network administration, Wi-Fi, firewalls, cybersecurity, data backups, and user-access management * Experience managing or maintaining business websites * Shopify or other e-commerce platform experience strongly preferred * Web-development knowledge, including HTML and CSS, is preferred * Experience coordinating marketing, technology, or website vendors * Ability to manage projects, prioritize requests, and work independently * Strong communication, organization, and documentation skills * Ability to explain technical issues clearly to employees without technical backgrounds * Dependable, responsive, trustworthy, and comfortable taking ownership of the company's technology needs ## Description FCD Labels is seeking a hands-on IT & Digital Operations Manager to work full-time at our Redlands, California facility. This individual will serve as our primary in-house IT resource and will be responsible for troubleshooting and resolving everyday technology issues throughout our office, warehouse, and production departments. This is not a remote or hybrid position. The selected candidate must be on-site Monday through Friday and comfortable personally handling support requests. This position will also manage our company website, coordinate web-development projects, and oversee outside marketing and technology service providers. Responsibilities * Provide daily, in-person technical support to employees * Troubleshoot computers, monitors, printers, scanners, email, software, internet, and network issues * Support software and connectivity associated with office, warehouse, and production equipment * Install, configure, maintain, and replace computers and company devices * Set up and remove employee accounts, email addresses, permissions, and system access * Administer Microsoft 365, Outlook, and related business applications * Maintain the company's network, Wi-Fi, firewall, and internet connectivity * Manage antivirus protection, system updates, cybersecurity, and access controls * Maintain data backups and disaster-recovery procedures * Support remote users and employees at our Texas location * Track company computers, equipment, software licenses, warranties, and IT inventory * Document systems, procedures, account access, and equipment information * Coordinate with software, internet, equipment, and technology vendors * Identify opportunities to improve security, automate processes, and increase efficiency * Manage and update the company's Shopify website * Troubleshoot website issues and coordinate larger web-development projects * Oversee outside marketing companies, web developers, and service providers * Monitor marketing projects, deadlines, costs, deliverables, and vendor performance * Assist with SEO, website analytics, email marketing, and other digital platforms * Keep website content, products, pricing, and company information accurate and current ## Related Videos - [WeAreDevelopers LIVE - Markdown, Liquid and Checkouts](https://www.wearedevelopers.com/videos/1814-wearedevelopers-live-markdown-liquid-and-checkouts) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Scrape, Train, Predict: The Lifecycle of Data for AI Applications](https://www.wearedevelopers.com/videos/1652-scrape-train-predict-the-lifecycle-of-data-for-ai-applications) - [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Teini - an extremely small webshop leveraging awesome and free tech](https://www.wearedevelopers.com/videos/286-teini-an-extremely-small-webshop-leveraging-awesome-and-free-tech) ## Related Articles - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Should Tech Managers Be Developers First? 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